Client Advisor - Fall Pop-Up [October Start]

Retail For The People; Town of Florida (NY); On-site; USD 25,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly compensation

Employee discounts

Job summary

London-based designer fashion house is seeking a Client Advisor who naturally embodies warmth, positivity, and genuine personality. This role focuses on creating joyful experiences and building lasting relationships with customers, rather than traditional hard selling.

You will welcome customers, deliver personalized service, maintain the store's visual presentation, and support day-to-day operations including POS, inventory, and e-commerce orders. Weekend and evening availability is required.

Qualifications

• Warm, positive personality with excellent communication skills
• Interest in luxury or premium fashion is a plus
• Ability to learn new systems (POS, inventory)

Responsibilities

• Welcome customers with warmth and build genuine relationships
• Deliver personalized customer service and after-sales care
• Maintain visual merchandising and store presentation
• Process sales, exchanges, and daily store operations
• Support stock deliveries and inventory

Job description

Join a London-based designer fashion house built on the belief that fashion should sell a feeling: happiness. This brand creates joyful experiences that make people smile, and we're looking for a Client Advisor who naturally embodies that same spirit.

This isn't a traditional luxury retail role. It's an opportunity to bring warmth, positivity, and genuine personality to every customer who walks through the door, someone who helps every customer leave happier than when they arrived.

The Role

As a Client Advisor, you'll be one of the key faces, welcoming every customer with warmth, building genuine relationships, and creating an experience that reflects the joyful spirit of the brand. Personality matters more here than a polished retail resume: if you naturally bring good energy into a room, we want to talk to you.

This role is ideal for someone warm, curious, and stylish in their own way, who thrives on making people feel good rather than making a sale.

Profile of the Ideal Candidate

Naturally warm, positive, and full of good energy, the kind of person people are drawn to

Genuinely embodies the brand ethos: joyful, curious, generous, and authentically stylish

Confident and approachable, with excellent communication skills

Organized, reliable, and able to multitask

Comfortable working independently and as part of a close-knit team

Detail-oriented, with a strong sense of pride in how a space looks and feels

Key Requirements

Luxury or premium fashion background is a plus, but the right personality matters more than a resume line

Understands that selling is about creating trust, helping clients style themselves, and making people feel good, never applying pressure

Comfortable learning new systems (POS, inventory, day-to-day store operations)

Flexibility to work weekends, evenings, and key trading periods

What You'll Own

Customer Experience

Welcome every customer with warmth and make them feel at home from the moment they walk through the door

Deliver personalized customer service and build genuine relationships

Provide thoughtful after-sales care, including personalized thank-you messages

Meet individual and store sales targets while always putting the customer experience first

Proactively help clients discover pieces they'll genuinely love, never through pressure

Visual Merchandising & Brand Presentation

Maintain impeccable visual merchandising and store presentation

Ensure the space reflects the brand's joyful, stylish spirit at all times

Operations & Team Support

Process sales, exchanges, and daily store operations accurately

Monitor, prepare, and fulfill e-commerce orders promptly

Support stock deliveries, inventory management, and back-of-house organization

Assist with store events, activations, and special projects

Success Metrics

Achievement of individual and store sales goals

Customers consistently leaving happier than when they arrived

Strong contribution to overall store atmosphere and team energy

Consistent reflection of brand spirit across service and presentation

Why You'll Love Working Here

Competitive hourly compensation

The chance to be part of a brand built around joy, creativity, and making people smile

This brand believes the strongest teams are diverse teams. Applicants from all backgrounds are encouraged to apply—especially those who share a passion for intentional fashion, elevated retail, and exceptional client experience.