Client Advisor- Denver, CO

FashionUnited; Denver (CO); On-site; USD 28,103 - 38,021; Full time

Job summary

FashionUnited is seeking a Tiffany Client Advisor in Denver, Colorado. This role focuses on delivering exceptional client experiences while meeting commercial targets. Candidates should have experience in retail or luxury settings, possess strong communication skills, and work flexible hours. A college degree and proficiency in multiple languages are desirable. The compensation ranges from $20.40 to $27.60 per hour, depending on skills and experience, with additional sales commission eligibility.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Ability to connect with diverse client base.
• Must have authorization to work in the United States.
• Ability to work flexible hours including weekends and holidays.
• Proficiency in multiple languages.

Responsibilities

• Embody the Tiffany brand in every client interaction.
• Develop client relationships and exceed commercial targets.
• Foster a clienteling culture to enhance client outreach.
• Elevate in-store experience by delivering memorable moments.
• Utilize client feedback to improve service quality.

Skills

Excellent communication

Client relationship management

Sales achievement

Customer service

Flexibility with hours

Proficiency in POS systems

Multilingual capability

Education

College/University degree

Tools

Microsoft Outlook

Job description

As a Tiffany Client Advisor you will:

• Hold the critical position of embodying the Tiffany brand in each client interaction using the Tiffany touch; your own flair for making each client’s experience extraordinary.
• Be an excellent communicator and brand ambassador. Your passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in all that you do.
• Develop client relationships and exceed commercial targets through the love of building your own business by developing client relationships and exceeding sales plan.
• Foster a clienteling culture, encourage an entrepreneurial spirit, reinforce client development to grow outreach business.
• Deepen the relationship with our clients to drive lifetime loyalty and spend.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data. Cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience in each client appointment.
• Drive business through key product pillars.
• Convert clients through curiosity and discovery daily.

Service:

• Elevate in store experience by consistently delivering memorable moments to every client.
• Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch, your personal touch.
• Demonstrate Client Experience Behaviors identified within the NPS program. Embrace/Leverage client feedback to elevate every in-store experience to a memorable event.
• Execute best practices by optimizing hospitality and store amenities to create unique experiences and act on NPS performance and client feedback.
• Connect with your clients wardrobe to style them.

Experience

Required:

• Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
• Proven track record in achieving Commercial results.
• Ability to connect with the client.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
• Must have authorization to work in the United States or in the country where the position is based.
• A college/university degree.
• Proficiency in multiple languages.

The hiring range for this position ranges from $20.40- $27.60. The rate of pay offered will be dependent upon
candidates relevant skills and experience. This role is also eligible for sales commission.