Client Advisor, BYREDO (Pacific Palisades)

PUIG Deutschland GmbH; California (MO); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401K

Paid holidays

Paid time-off

Hybrid work environment

Job summary

Puig Deutschland GmbH seeks a full-time BYREDO client advisor in Pacific Palisades to drive sales and service with personalized clienteling. You will leverage product knowledge to connect with clients, deliver a memorable luxury shopping experience, and contribute to team-driven retail strategies in a fast-paced environment.

The role emphasizes client relationships, high-end service, and collaboration with store teams, with compensation aligned to California standards and benefits package.

Qualifications

• 2+ years of luxury retail, beauty, or makeup sales experience.
• Proven ability to build client relationships and achieve sales targets.
• Availability to work weekends and holidays.
• Proactive, adaptable and dependable attitude.
• Flexible schedule, including weekends and extended hours as needed.
• Ability to lift boxes for inventory replenishment.

Responsibilities

• Maintain knowledge on industry trends to evolve sales strategies.
• Provide exceptional BYREDO client experience with elevated selling approach.
• Build rapport with returning clients for personalized shopping.
• Showcase BYREDO products across categories with curated recommendations.
• Exceed KPIs through strategic cross-selling and loyal client relationships.
• Leverage CRM tools to manage client information and loyalty.
• Collaborate with team during store meetings with innovative ideas and retail strategies.
• Support store operations with inventory management and theft prevention.
• Curate product displays following visual merchandising guidelines.

Skills

Luxury retail

Beauty sales

Clienteling

Cross-selling

CRM tools

Tools

CRM systems

Job description

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Client Advisor, BYREDO (Pacific Palisades)

Location: Pacific Palisades, CA, US

Job type: Permanent

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.

The Opportunity

BYREDO, Palisades Village seeks a full-time client advisor to drive sales & service through exceptional client experience, personalized clienteling, and operational excellence. This role combines storytelling, in-depth product knowledge, and a passion for beauty to inspire and connect with clients. Be part of a brand that redefines luxury through creativity and experience. At BYREDO, you’ll inspire clients, work with a team that values collaboration, and have the opportunity to grow in a fast-paced environment.

What you'll get to do

• Maintain knowledge on industry and market trends to evolve and optimize sales strategies
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of our elevated selling approach
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience
• Showcase BYREDO’s wide product portfolio across all categories, (fragrance, makeup, home, byproduct) offering curated recommendations and crafting memorable shopping moments for each client
• Exceed KPI’s through strategic cross-selling by fostering meaningful and familiar client relationships
• Leverage BYREDO’s CRM tools to manage client information, driving loyalty and delivering customized personalization
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies

Client Experience & Brand Expertise:

• Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch events
• Provide after-sales service with care and attention, ensuring client satisfaction
• Create personalized shopping experiences that reflect each client’s unique tastes and aspirations, building connections that build long-term loyalty
• Develop and maintain knowledge of BYREDO’s full product offerings spanning across all categories
• Actively engage in product presentations, engaging in training sessions, and stay aware of new launches, industry innovations, and emerging trends
• Uphold BYREDO’s commitment to excellence by ensuring detailed care, handling, and presentation of products, adhering to the highest standards of luxury and elevating the overall client experience

Operations:

• Support continuous store operations by managing inventory with accuracy, stock replenishment, and proactive theft prevention measures to maintain operational efficiency
• Offer valuable suggestions to develop and execute retail strategies that drive business growth and enhance the client experience
• Curate and maintain visually compelling product displays that align with Byredo’s visual merchandising guidelines and create a captivating, in-store environment that reflects the brand’s DNA

We'd love to meet you if you have

• 2+ years of experience in luxury retail, beauty, or makeup sales
• Proven ability to build strong client relationships and achieve sales targets
• Availability to work weekends and holidays (on an as needed basis)
• A proactive, adaptable, and dependable attitude
• Available for a flexible schedule, including weekends, holidays, and occasional extended hours as needed
• Ability to lift boxes as needed for inventory replenishment

We welcome Creators Of All Kinds.

Compensation Data

As required by California State’s salary transparency law, effective November 2022, the expected base salary for this position ranges from $21.00 – $24.00 per hr. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

A few things you'll love about us

• An entrepreneurial, creative and welcoming work culture
• A range of learning and development opportunities
• An international company with plenty of opportunities to grow
• A competitive compensation & benefits package

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.