Client Account Specialist

Associa; Walnut Creek (CA); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Disability insurance

Great Place to Work

Job summary

Associa is seeking a Client Account Specialist to join our Walnut Creek team. This full‑time role supports centralized accounting services for community associations, processing checks, AR income forms, and monthly financial statements.

You will work with CAMs and boards, manage transitions for new clients, and handle AP/AR corrections and bank reconciliations. A strong grasp of GAAP and MS Office is required, along with effective communication and time management.

Qualifications

• Knowledge of GAAP and Microsoft Office.
• Experienced in general ledger accounting.
• Ability to read, analyze, and interpret complex documents.
• Ability to present effectively to top management, boards and public groups.
• Experienced in budget implementation.
• Understanding of AP and AR processes.
• Willingness to take on new projects and grow.
• Ability to collaborate with multiple stakeholders such as CAMs, vendors, peers and clients.
• Must prioritize, manage time, and meet deadlines with accuracy.
• Strong communication on phone, email, and in-person.
• Familiarity with general office equipment.

Responsibilities

• Process checks, code, and file AR income forms.
• Review and approve monthly financial statements (balance sheet, income statement, etc.).
• Answer questions from CAMs and Board Members about statements.
• Manage transition of new clients (bank accounts, signatures, budgets).
• Oversee AP/AR corrections, bank reconciliations, journal entries and adjustments.
• Manage recurring charges (homeowner assessments, parking, storage).
• Define problems, collect data, establish facts, draw conclusions.
• Attend in-person or virtual board meetings as needed.

Skills

GAAP

Microsoft Office

General ledger accounting

Financial statement analysis

Budgeting

AP/AR processes

Communication

Time management

Presentations

Problem solving

Tools

Microsoft Office

Excel

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associais currentlylooking for a Client Account Specialist (CAS)to join our team.The Client Accounting Specialist is an accounting support position in a fast-paced centralizedaccounting services environment providing financial services to community associations.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have beendesignatedGreat Place to Work for six consecutiveyearsand many of our locations are awarded as Best and Brightest.

Employment Type: Full Time

Compensation: $24.00 - $28.00 per hour; depending on experience

Location:3021 Citrus Circle, Suite 205, Walnut Creek, CA

How will you make an impact?

The Client Account Specialist (CAS) helps thecompany grow by:

• Assisting with in office tasks such as processing checks, by sorting, coding, and filling out ARincome form.
• Reviewing and approve monthly financial statements for various clients. Monthly reportsconsist of but not limited to, Balance Sheet, Income statement, Monthly Trends,Delinquencies, Prepaid accounts, Bank reconciliation and General Ledger, etc.
• Answer questions for Community Association Managers (CAM’s) and Board Membersregarding monthly financial statements
• Manage transition in of new clients, including communicating internally about new clients,setting up bank accounts, closing bank accounts, processing new and updated signaturecards, and budget entry.
• Oversee and request AP & AR corrections, bank reconciliation, journal entries and accountadjustments.
• Manage recurring charges, such as homeowner assessments, parking, and storage.
• Define problems, collect data, establish facts, and draw valid conclusions
• Attend in person or virtual board meetings as needed

Requirements

• Knowledge of Generally Accepted Accounting Practices (GAAP) and Microsoft Office
• Experienced in general ledger accounting
• Ability to read, analyze, and interpret the most complex documents. Ability to respondeffectively to the most sensitive inquiries or complaints.
• Ability to make effective and persuasive speeches and presentations on controversial orcomplex topics to top management, public groups, and or boards of directors.
• Experienced in budget implementation
• Understanding of AP transaction process
• Understanding of AR transaction process
• Willingness to grow and take on new projects as needed
• Partner with multiple stakeholders, for example community managers, vendors, peers,clients.
• Must be able to prioritize, manage time, and meet deadlines with accuracy and attention todetail
• Must be able to interpret verbal and/or written instructions at a proficient level.
• Must be able to communicate effectively and professionally on phone, email, and in-person.
• Must be able to operate general office equipment (copier, fax, phone systems, etc.).

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.