Client Account Manger

Sikich LLC; Alexandria (VA); On-site; USD 62,000 - 146,000; Full time

Benefits offered by this job

Flexible Time Off

Health benefits

401(k) with employer contributions

Job summary

Sikich LLC is seeking a Client Account Manager to grow revenue with our Dynamics client base and maintain high client satisfaction across industries. You will articulate business value, coordinate with delivery teams, and manage opportunities from planning through renewal.

The role requires a Bachelor’s degree and 3+ years of B2B sales experience, with strong communication and CXO-level engagement skills. A dynamic, independent contributor, you’ll work within a collaborative Sikich environment.

Qualifications

• 3+ years' sales experience in a B2B environment.
• Proven track record of exceeding goals and targets.
• Ability to engage at executive/CXO level with customers.
• Self-motivated and able to work independently.

Responsibilities

• Develops new business with the existing Dynamics client base.
• Monitors and maintains high client satisfaction and renewal rates.
• Drives revenue by articulating business value of Dynamics products and services.
• Coordinates with solutions delivery team to tailor solutions.
• Maintains account activity in the CRM system and provides forecasts and reports.

Skills

Sales experience

Account management

Communication

CXO conversations

Education

Bachelor's degree

Tools

CRM software

Job description

Description

Client Account Manager

What to expect when you join Sikich

Team members at Sikich have a lot in common while also being part of a rich and varied group of contributors, creating a distinct and thriving culture. Chief among our commonalities is a desire for growth and a shared unity of purpose in our professional lives. We believe that through diverse perspectives, challenging the status quo and rewarding action, we accelerate innovation and drive growth - for our clients, for ourselves and for our communities.

The professional services landscape continues to evolve. For Sikich, this means we have an opportunity to further cement our leadership position in this industry and continue to grow our organization in increasingly exciting ways. This growth is meaningful for every team member at our company because larger companies simply see more interesting client opportunities and can attract impressively talented individuals like you. Through a dedicated focus on key business priorities and intentionally creating a rewarding employee experience, Sikich has developed into a highly regarded provider of professional services and a sought-after employer of choice.

Do you want to work with other skilled practitioners and serve clients in a way that makes a difference? Are you seeking a supportive environment backed by a deep and extensive set of skillsets? Are you ready to make an impact and be acknowledged for your contributions? If you answered yes to these questions, we see a mutually beneficial and gratifying relationship on the horizon!

Are you ready to grow with us?

Position Summary

What will you do in this role?

• Primary responsibility for developing new business with the existing Dynamics client base.
• Monitor and maintain a high level of client satisfaction and renewal rates
• Drives revenue through the ability to clearly articulate business value and demonstrate benefits of Dynamics products and Services.
• Coordinates with solutions delivery team leveraging their knowledge to tailor solutions that fit the broadest needs of the prospect organizations.
• Using above average communication skills, quickly assesses maximum opportunity value and determines when it is appropriate time to engage Sales Management in order to close large transactions.
• Develops annual Territory Plans to ensure attainment of quota and other role-based imperatives.
• Drives profitable revenue growth year over year in assigned accounts Meets and exceeds monthly and annual revenue goals by executing an account growth strategy.
• Tracks and maintains all account activity in the company CRM system.
• Provides input into pricing, positioning and strategy within assigned industry verticals and geographic markets.
• Provides sales forecasts and other reports to manager as required

What do you need to succeed in this role?

• Bachelor's degree or equivalent experience and 3+ years' sales experience in a business-to-business sales environment.
• Proven track record of exceeding goals and targets.
• Ability to operate within a sales culture of accountability.
• Exceptional integrity, honesty and trustworthiness.
• Ability to execute in a fast moving and demanding customer paradigm.
• Background in sales, marketing, consulting, and/or account management.
• Exceptional customer service orientation.
• Highly organized and able to stay on target while performing a variety of critical short, medium and long-term tasks daily.
• Understanding of Business Applications and Business Issues.
• Aptitude to learn, listen and develop.
• Must be comfortable having executive / CXO level conversations with customers.
• Self-motivated with the ability to work independently.
• Good working knowledge of sales and marketing concepts.
• Successful track record of winning and closing deals in competitive environments
• Understanding software features relative to target market business needs.
• Discipline to execute necessary paperwork in a timely manner to process customer orders.
• Must provide timely follow-up to all prospect inquires.
• Ability to assist marketing personnel with seminar/mailing/call campaigns as required by management to programmatically drive results.
• High capacity to learn and adapt in a rapidly evolving environment.
• High level of business maturity.

In compliance with this state's pay transparency laws, the salary range for this role is $62,466.25 - $104,127.63 - $145,789.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

In addition, specific skills/experience required are as follows: .....

• Servant Leader - You are hyper focused on engaging employees, fostering their development, and building a positive culture.
• Solutions Focused - You see opportunities in every business problem and can develop, articulate, and implement solutions.
• Collaboration - You are a relationship builder across all levels of the organization and across all business units.
• Instills Trust - You do what you say, and you follow through on commitments, you act with integrity, you are consistent and are perceived as credible.
• Impact & Influence Thinking - You gain support for ideas, proposals, and solutions, and get others to act, with or without formal authority, to advance initiatives/objectives.

About Sikich

Sikich offers the public and private sectors a diverse platform of professional services across consulting, technology and compliance. Highly specialized and hands-on teams deliver integrated solutions rooted in deep industry experience. Our approach is strategically and thoughtfully designed to help our clients, teams, and communities accelerate success.

Sikich Total Rewards

Our team members enjoy expansive benefits ranging from competitive compensation and insurance options to wellness programs and a flexible time off policy, to name only a few. Sikich also takes pride in prioritizing team members' health, total wellbeing and time spent with family, friends and in the pursuit of personal goals, hobbies, and endeavors.

Some examples of our many benefits:

• Sikich maintains a Flexible Time Off (FTO) Policy. We encourage every full-time employee, as your role permits, to utilize paid time off (personal time, mental/physical health care, vacation, sick leave, etc.). Waiting for time off to accrue is common at other companies. At Sikich, you do not have to wait for this benefit to kick in. FTO is activated on your first day with our organization.
• Sikich will also recognize paid holidays during the year and strives to permit employees to have time off the last week of the calendar year when client and project work permits.
• Sikich offers a comprehensive wellness program to engage, challenge and empower team members to take responsibility for their wellbeing. Activities can be tracked through our wellness provider to obtain gift cards and other rewards.

We also offer:

• Flexible work arrangements
• Health, dental, vision, life, and accident/death/disability insurance options
• HSA employer contribution
• Nine (9) paid holidays annually.
• A robust paid Parental Bonding Leave program covering birth, adoption, and foster children.
• 401(k) with employer contributions
• CPA bonus with four (4) paid exam days & four (4) paid study days.
• Tuition reimbursement
• Generous employee referral bonus program
• Client referral bonus program