Client Account Manager - Water

Stantec; New York (NY); On-site; USD 162,000 - 243,000; Full time

Benefits offered by this job

Medical, dental, vision

Wellness program

401(k) plan

Employee stock purchase program

Paid holidays and vacation

Job summary

Stantec is seeking a seasoned Client Account Manager in New York City to lead business development and oversee project delivery for NYC agencies and regional clients. You will support project managers, promote cross-line selling, and ensure high-quality solutions align with client needs.

Ideal candidates bring 15+ years in public water infrastructure, NY PE certification (or within reach), and strong communication and relationship skills to drive growth and maintain client trust.

Qualifications

• Bachelor’s degree in civil/environmental engineering or related field.
• Minimum 15 years of relevant experience in public/municipal water infrastructure projects.
• NY PE license or ability to obtain within one year.
• Strong communication and client relationship skills.

Responsibilities

• Lead business development and project delivery for NYC agencies.
• Support project managers and promote cross-business line selling.
• Create and maintain client account management plans.
• Coordinate with marketing and proposals teams.
• Represent Stantec at industry groups and promote our brand.
• Mentor staff and lead teams in water projects.

Skills

Client relations

Business development

Project leadership

Cross-functional collaboration

Proposal development

Education

Bachelor’s degree in civil/environmental engineering

Licensed Professional Engineer (PE) in NY

Knowledge of NYC water policies/regulations

Job description

Communities everywhere share the need for clean water. And as they work to meet that need, they’re facing new, more complex challenges every day. Our water professionals collaborate to contribute innovative ideas, guided by scientific rigor and a vision for sustainable growth. Every day, we’re helping communities improve, reuse, and protect our world’s most precious resource.

Join our team to deliver transformational projects that will benefit future generations. Grow with us, H2O+U.

Your Opportunity

Our Water division brings together leading engineers and scientists to approach water as a unified, integrated system. We offer comprehensive water and wastewater services that span the entire lifecycle of infrastructure solutions, including the design and rehabilitation of pump stations, drinking water and wastewater treatment facilities, and stormwater management systems. Additionally, we implement innovative resiliency projects to assist communities in adapting to climate change, safeguarding essential assets, and maintaining reliable service under extreme conditions. With a foundation in expertise and innovation, we support communities in conserving and reusing water for future generations.

We are currently recruiting a dedicated Client Account Manager (CAM) for our New York City office. The CAM will provide leadership in both business development and project execution for NYC agencies and other regional clients. Key responsibilities include supporting project managers, facilitating cross-business line selling efforts, promoting resource sharing, and securing as well as managing project delivery. The CAM is instrumental in advancing Stantec’s growth and reputation within New York City by consistently delivering innovative, high-quality solutions that surpass client expectations.

Your Key Responsibilities

• Assist in marketing Stantec’s water infrastructure services.
• Identify industry trends and use your expertise to engage clients and generate opportunities.
• Create and maintain effective client account management plans.
• Collaborate with marketing and business development to pursue new water and wastewater projects.
• Participate actively in proposal decisions and development, working closely with the marketing team.
• Represent Stantec at regional and national industry groups to promote our brand and experts.
• Provide high-quality consultation on water and wastewater infrastructure.
• Respond to client needs as a senior project manager or client service lead.
• Apply your knowledge to projects involving water collection, conveyance, storage, pumping, and treatment.
• Use Stantec resources for successful technical outcomes.
• Coordinate with internal teams, clients, agencies, and subcontractors.
• Lead and mentor water professionals.
• Support team growth through training, client engagement, and professional development.
• Supervise and mentor staff for career advancement.
• Lead teams according to Stantec’s core values and make sound decisions for staff, clients, and business success.

Education, Experience, and Credentials

• Bachelor’s degree in civil/environmental engineering, water resources engineering, or a related field.
• A minimum of 15 years of relevant professional experience in public and municipal sectors associated with the planning, design, and/or construction of water infrastructure projects.
• Licensed Professional Engineer (PE) in New York or ability to obtain within one year.
• Knowledge of water policies, programs, and regulations relevant to New York City.
• Excellent written and verbal communication skills, including ability to convey complex issues to a variety of audiences, required.
• Strong client relationships and experience with New York City Department of Environmental Protection and related agencies and stakeholders.
• Geographically based in New York City area, or willingness to relocate.

This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.

Stantec is a place where the best and brightest come to build on each other’s talents, do exciting work, and make an impact on the world around us. Join us and redefine your personal best.

Pay Range

• Locations in NYC & CA (Bay Area) & NJ (RP)-$162,000.00 - $243,100.00 Annually

Pay Transparency

In compliance with pay transparency laws, pay ranges are provided for positions in locations where required. Please note, the final agreed upon compensation is based on individual education, qualifications, experience, and work location. At Stantec certain roles are bonus eligible. Actual compensation for part-time roles will be pro-rated based on the agreed number of working hours per week.

Benefits Summary

Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & dismemberment (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).

Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.

The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements

Primary Location: United States | NY | New York

Organization: 1951 Water-US Northeast-New York NY

Employee Status: Regular

Management Level: Individual contributor

Travel: No

Schedule: Full time

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment. At Stantec we are committed to ensuring our recruitment process is accessible to all. If you require reasonable adjustments to be made during the recruitment process then please inform a member of our Talent Acquisition team.