Client Account Manager II (tvScientific)

Socket.dev; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

tvScientific by Pinterest is seeking a Client Account Manager II to lead strategic enterprise client relationships, drive revenue growth, and ensure client success on our cutting-edge CTV advertising platform.

You will manage a portfolio of key accounts, develop strategic account plans, launch and optimize campaigns, and collaborate with sales, product, and support teams while leveraging AI tools to surface insights and recommendations for client conversations.

Qualifications

• 4+ years in sales or account management in the digital advertising or performance marketing industry.
• Strong understanding of the digital media and advertising landscape, with experience talking to customers about digital media, including CTV advertising.
• Experience with digital media platforms, MMPs, or supporting tools, working with major agencies.
• Strong comfortability with data, with the ability to analyze campaign performance metrics and provide actionable insights.
• Curious mindset with a propensity to ask a lot of questions and seek opportunities for growth.
• Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships.
• Comfortable picking up the phone and engaging in conversations with customers about digital media.
• Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives.
• Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients.
• Highly relationship-driven, with the ability to foster strong partnerships across client and cross-functional teams.
• AI-first workflow: Comfortable using AI tools to speed up analysis, reporting, and account planning while validating outputs against source-of-truth data.

Responsibilities

• Lead and manage a portfolio of key enterprise client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors.
• Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success for specific client goals.
• Proactively pick up the phone and engage in meaningful conversations with customers about digital media, including CTV advertising.
• Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts.
• Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential.
• Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives.
• Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results.
• Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives.
• Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges.
• Provide mentorship and support to junior account management team members.
• Use AI to accelerate account insights: Leverage internal AI tools to quickly summarize account performance, surface optimization opportunities, and draft clear client-ready recommendations and talking points (including for CTV conversations).

Skills

Sales

Account management

Communication

Data analysis

Strategic thinking

Relationship building

AI tools usage

Education

Bachelor's degree in business, marketing, advertising, or related field

Tools

MMPs

Digital advertising platforms

Job description

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

About tvScientific by Pinterest

We are the first CTV advertising platform purpose-built for performance marketers. For game developers and publishers, we bridge the gap between massive TV reach and granular User Acquisition (UA) metrics. Built by ad-tech veterans, our platform combines media buying, optimization, and MMP attribution to help gaming brands automate CTV campaigns, drive app installs, and maximize Return on Ad Spend (ROAS).

Join the tvScientific by Pinterest team as a Client Account Manager II, where you\'ll lead strategic client relationships, drive revenue growth, and ensure client success on our cutting-edge platform.

As a Client Account Manager II on our team, you\'ll be responsible for managing a portfolio of key enterprise client accounts, developing and executing strategic account plans, and driving revenue growth through upsell, cross-sell, and retention initiatives. You\'ll leverage your expertise in performance marketing and CTV advertising to deliver exceptional value to our clients, exceed revenue targets, and contribute to the overall growth and success of our organization.

What you\'ll do:

• Lead and manage a portfolio of key enterprise client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors.
• Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success for specific client goals.
• Proactively pick up the phone and engage in meaningful conversations with customers about digital media, including CTV advertising.
• Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts.
• Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential.
• Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives.
• Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results.
• Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives.
• Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges.
• Provide mentorship and support to junior account management team members.
• Use AI to accelerate account insights: Leverage internal AI tools to quickly summarize account performance, surface optimization opportunities, and draft clear client-ready recommendations and talking points (including for CTV conversations).

What we\'re looking for:

• 4+ years in sales or account management in the digital advertising or performance marketing industry.
• Strong understanding of the digital media and advertising landscape, with experience talking to customers about digital media, including CTV advertising.
• Experience with digital media platforms, MMPs, or supporting tools, working with major agencies.
• Strong comfortability with data, with the ability to analyze campaign performance metrics and provide actionable insights.
• Curious mindset with a propensity to ask a lot of questions and seek opportunities for growth.
• Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships.
• Comfortable picking up the phone and engaging in conversations with customers about digital media.
• Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives.
• Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients.
• Highly relationship-driven, with the ability to foster strong partnerships across client and cross-functional teams.
• AI-first workflow: Comfortable using AI tools to speed up analysis, reporting, and account planning while validating outputs against source-of-truth data.
• Bachelor\'s degree in business, marketing, advertising, or related field.
• Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets.
• Certifications or training in digital advertising platforms, performance marketing, or related disciplines.

In-Office Requirement Statement: This role will need to be in the office for in-person collaboration 1-2 times a year and therefore can be situated anywhere in the country.

US based applicants only

Our Commitment to Inclusion:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

Our Commitment to Inclusion (continued):

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.