Clerk I/Cashiering

Manatee County Clerk of Circuit Court & Comptroller; Bradenton (FL); On-site; USD 32,000 - 46,000; Full time

Job summary

The Manatee County Clerk of Circuit Court & Comptroller is seeking a Clerk I in Cashiering to perform daily cashiering duties, process payments, and provide courteous service across multiple channels. The role reports to the Cashiering Supervisor and requires a high school diploma and cashiering experience.

Responsibilities include balancing cash drawers, processing various payments, preparing deposits, and maintaining accurate records while upholding the office's core values and

Qualifications

• High School diploma or GED required.
• At least one year of cashiering experience with extensive cash handling and balancing.
• One year of recent experience demonstrating accuracy in detailed data in automated systems environment.
• Basic mathematical ability and filing skills required.
• Proficiency in Windows suite including Outlook, Word and Excel.
• Ability to operate office equipment including copier, scanner and 10-key calculator.

Responsibilities

• Fulfills daily cashiering duties and provides courteous customer service in person, by email, and by phone.
• Receives and validates payments across multiple systems for various payments.
• Creates receipts/invoices for copies, plats and accounts receivable payments.
• Processes credit card transactions and balances cash drawer.
• Images checks into remote deposit system and prepares deposits.
• Disburses petty cash and reviews petty cash paperwork for accuracy.
• Provides cashiering in courtrooms as needed and maintains accurate records.
• Maintains confidentiality of information per policy and assists with document management indexing.

Skills

Cashiering experience

Attention to detail

Customer service

Math aptitude

Verbal/written communication

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Windows OS

Job description

The Manatee Clerk of Circuit Court utilizes a central cashiering division for collection of all fees, fines & service charges as set forth in Florida Statues. The Clerk I/Cashiering position is a full-time, non-supervisory position reporting to the Cashiering Supervisor.

• High School diploma or GED
• Minimum of one year of cashiering experience with extensive cash handling and balancing experience.
• One year of recent and relevant experience that demonstrates the ability to apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment
• Basic mathematical aptitude, as well as alpha and numeric filing skills are required
• Computer literacy, which includes, but is not limited to, proficiency in Microsoft Windows suite, such as Outlook, Word and Excel.
• Must be able to operate general office equipment including a copy machine, scanner and 10-key calculator.

Along with the satisfactory performance of this job's essential functions, the employee in this position is expected to actively and consistently demonstrate the core values of the Clerk's Office.

Service to All

Everyone is my customer. From our customers to my coworkers and colleagues, excellent service is my primary goal. I will provide courteous, patient and knowledgeable service to everyone.

Integrity

I will foster the highest level of ethical conduct and promote an atmosphere of transparency, accountability and confidentiality in my actions and behavior. I will comply with all the Clerk's policies.

Respect

I will treat the office, everyone I come in contact with and myself with respect. From punctuality to dress code, I will be mindful of what my actions and my appearance communicate to others.

Communication

I will present ideas and information in a thoughtful and courteous manner and be open minded to the ideas and suggestions of others. I take responsibility to keep others fully informed of situations and information at all levels whether in writing or verbally.

Ownership

I accept responsibility for the quality, quantity and timeliness of my work. I will seek answers to issues I do not understand and I will own my behavior.

Teamwork

I hold myself and others accountable for the success of the team. I support a culture that finds solutions, rather than make excuses or place blame. I will be flexible and cooperative when faced with change.

Development

I will foster an environment of continuous improvement. I am encouraged to research, study and learn the vast workings of the Clerk's office so I can be of the most service to our customers.

It is understood that every incidental duty connected with operations listed in the job description is not always specifically described, and that employees, at the discretion of management, may be required to perform duties not within their job descriptions. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Provides excellent customer service to all in person, in email and over the phone; is approachable, helpful and personable; and answers questions knowledgeably and with patience
• Fulfills all daily cashier functions
• Turn on all machines
• Receives and validates payments for Traffic, Civil, Criminal, Recording, Child Support and Board of County Commission (BOCC) payments in multiple computer systems.
• Creates receipts and/or invoices for copies, plats and accounts receivable payments
• Processes credit card transactions
• Balances cash drawer to register
• Images checks into Bank of America Remote Deposit system.
• Prepares deposits for placement into safe
• Disburses petty cash for Clerk and BOCC.
• Reviews petty cash paperwork for accuracy
• Disburses payment to employees
• Provides billing services for Clerk and BOCC accounts receivables
• Enters and files payment and invoices for Clerk's accounts receivables
• Enters payments for BOCC accounts receivables
• Provides cashiering services in the courtroom for various hearings, as needed
• Initiates and maintains a complete and accurate record, using the financial and scanning software system and established division procedures
• Maintaining confidentiality of information learned or acquired as part of the position which, if disclosed, might have adverse internal effect or objectionable outside results.
• Assist Finance divisions with indexing documents into document management software
• Regular and reliable attendance is an essential function of this job

ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS

• Thinking critically; defined as reading, understanding and taking appropriate action on detailed and complex information
• Sitting for prolonged periods of time
• Repetitive actions/motion of one or both hands
• Hearing ordinary conversation and office sounds
• Verbal communication in person and on the phone
• Written communication by hand and on PC
• Ability to lift 15-25 lbs