Clerk

Americold; Minnesota; Hybride; USD 27 000 - 30 000; Plein temps

Résumé du poste

Americold is seeking a detail-oriented office assistant to support clerical tasks and customer service. The role involves answering phones, managing records, processing documents, and maintaining office systems.

Occasional travel may be required for business purposes, with emphasis on accuracy and timely communication. The position requires a high school diploma or GED (or 1 year of experience), strong communication skills, and proficiency with MS Office and filing systems.

Qualifications

• High school diploma or GED preferred or at least 1 year of work experience.
• Experience delivering customer service in a professional setting.
• Ability to communicate clearly with customers and teammates in writing and speaking.
• Familiarity with filing systems, WMS, MS Office, calculators, and basic office equipment.

Responsabilités

• Answer phones, direct calls, and take messages.
• Communicate with customers and staff to provide information and process orders.
• Compile, copy, file, and organize office records and transactions.
• Prepare and mail documents, invoices, and checks; process related paperwork.
• Manage calendars, appointments, and office filing, inventory, and databases.
• Operate office equipment and maintain materials as needed.
• Review files and respond to information requests as required.
• Support additional duties as assigned.

Connaissances

Customer service

Clear communication

Multitasking

Formation

High school diploma or GED

Outils

Warehouse Management System

Microsoft Office Suite

Calculators

Desktop computers

Description du poste

What You'll Do

You will perform a variety of clerical tasks including answering telephones, managing records, processing documents, and maintaining office systems. Responsibilities also include organizing materials, managing calendars, and supporting office operations through filing, inventory, and correspondence. Occasional travel may be required for business purposes.

Essential Functions

• Answer telephones, direct calls, and take messages.
• Communicate with customers, employees, and other individuals to provide information, take orders, and address concerns.
• Compile, copy, sort, and file records of office activities and business transactions.
• Complete and mail bills, contracts, policies, invoices, or checks and process documents.
• Manage calendars, arrange appointments, and maintain filing, inventory, mailing, and database systems.
• Operate office machines such as photocopiers, scanners, and computers; organize materials as needed.
• Review files, records, and other documents to obtain information and respond to requests.
• Other essential duties may be applicable and assigned as necessary.

What Experience and Education You Need

• High school diploma or general education degree (GED) preferred, or minimum 1 year of work experience required.
• Demonstrated experience providing customer service in a professional setting.
• Demonstrated ability to communicate clearly with customers and team members in both written and verbal formats.
• Experience with filing systems, Warehouse Management Systems, Microsoft Office Suite, calculators, desktop computers, and photocopiers.
• Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals.

What Could Set You Apart

• Ability to work efficiently in a fast-paced, deadline-oriented environment.
• Ability to pay close attention to detail.
• Ability to manage multiple tasks efficiently.
• Ability to collaborate effectively with colleagues and respond appropriately to feedback.

Physical Requirements

• Requires several hours per day of sitting, getting up and down from chairs, reaching, and/or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work, including the operation of computers, telephones, and similar equipment.
• Requires ability to comprehend and communicate with others, verbally and/or in writing.
• May require travel by automobile and airplane for business.
• May require visits to warehouse operations in temperatures at or below freezing.
• May require the occasional lifting, carrying, positioning, and/or moving of objects weighing up to 20 pounds.

The Company’s good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $19.50 hourly - $21.50 (including shift differential pay).

Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V.