Clerical II- Conservatory Retail Assistant

City of Fort Wayne; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

City of Fort Wayne is seeking a detail-oriented Clerical II – Conservatory Retail Assistant to support the Botanical Conservatory Giftshop. This part-time position averages 29 hours per week, with required shifts Thursday 1:00 p.m.–8:30 p.m.

and Sunday 11:00 a.m.–5:00 p.m., plus additional hours by mutual agreement during normal operating hours. You will handle clerical tasks, assist customers, maintain inventory and displays, operate the POS, and support events.

Qualifications

• Strong customer service and communication skills.
• Basic math skills and ability to operate point-of-sale systems.
• Ability to maintain accurate records and organize inventory.

Responsibilities

• Maintain inventory records, receive and price merchandise, and process invoices and purchase orders.
• Organize, replenish, and create visually appealing merchandise displays.
• Assist customers, operate the point-of-sale system, and handle transactions, returns, and inquiries.
• Support special events and promotions in collaboration with Conservatory staff.
• Coordinate with volunteers and part-time staff and contribute to a positive team environment.

Skills

Customer service

Communication

Basic math

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Detail-oriented, customer-focused individuals who enjoy retail operations, creating engaging displays, and providing a welcoming experience for visitors.

This part-time position is scheduled to work an average of twenty-nine (29) hours per week. The employee in this position will be required to work Thursdays from 1:00 p.m. to 8:30 p.m. and Sundays from 11:00 a.m. to 5:00 p.m. Additional hours will be scheduled, by mutual arrangement, based on the candidate's availability and departmental needs, provided such hours are worked during the Botanical Conservatory's normal hours of operation. Some flexibility may be necessary to accommodate special events, seasonal programming, and other peak operating periods.

What You'll Do

The Clerical II – Conservatory Retail Assistant supports daily operations of the Botanical Conservatory Giftshop by handling clerical tasks, assisting customers, and maintaining inventory and displays. This role ensures smooth retail operations while delivering excellent customer service in a dynamic environment.

Key Responsibilities

• Maintain inventory records, receive and price merchandise, and process invoices and purchase orders
• Organize, replenish, and create visually appealing merchandise displays
• Assist customers, operate the point-of-sale system, and handle transactions, returns, and inquiries
• Support special events and promotions in collaboration with Conservatory staff
• Coordinate with volunteers and part-time staff and contribute to a positive team environment

Supervisory Responsibilities

• None

What You Bring – Education & Experience

• High school diploma or equivalent
• Six months of related retail, clerical, or customer service experience preferred
• Equivalent combination of education and experience may be considered

Preferred Certifications

• Valid Indiana Driver's License (if operating a City vehicle)

Technical Skills & Knowledge

• Strong customer service and communication skills
• Basic math skills and ability to operate point-of-sale systems
• Ability to maintain accurate records and organize inventory
• Attention to detail with merchandising and display presentation
• Ability to multitask and work independently in a fast-paced environment

Why Work for the City of Fort Wayne

This role offers the opportunity to be part of a vibrant community space, supporting the Conservatory's mission while creating a positive and engaging experience for visitors through retail and customer service.

Equal Opportunity Employer