Clerical Coordinator

Southcoast Health; Fall River (MA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

403B Retirement Plan with company m at

Employee Wellbeing Program

Tuition assistance / Federal Loan Forg

Earned Time Off

Job summary

Southcoast Health in Fall River, MA is seeking a Clerical Coordinator for the Emergency Department. The role provides clerical support, greets patients and coordinates admissions, transfers, and discharges, ensuring timely and accurate documentation.

Requires a high school diploma, proficiency with an EMR system, strong data entry and communication skills; must be fully vaccinated against seasonal influenza and COVID-19 or have an exemption with a signed statement.

Qualifications

• High school diploma or equivalent required.
• Proficiency with EMR systems and basic secretarial tasks.
• Strong data entry and communication skills.

Responsibilities

• Greet patients and serve as a liaison in the Emergency Department.
• Coordinate admissions, transfers and discharges with departments.
• Enter consultations accurately to support medical decisions.
• Orient and train new staff in the unit coordinator role.

Skills

Interpersonal skills

Data entry

Communication

Education

High school diploma or equivalent

Tools

EMR system

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Clerical Coordinator

Hours: 36hrs

Shift: Evening/Night shift, 7:00pm - 7:00am with weekend and holiday rotation

Location: Charlton Memorial Hospital - Fall River, MA

A career at Southcoast Health offers you:

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Southcoast Health is an Equal Opportunity Employer.

Position reports to the Emergency Department Manager and Team Leader designee. Provide clerical support for initiation, organization and completion of patient*s medical record and unit functions. Greet and serve as a patient liaison to the Emergency Department upon patient arrival and their stay in the department. Handle all interdepartmental calls/ requests to coordinate admissions, transfers and discharges. Enter consultations timely and accurately to facilitate medical decision-making. Orient and train new employees in same role and cross training additional ancillary staff. Responsible for resolving a variety of questions, discrepancies, problems and inquiries within scope of responsibility. Provide patient support services based on department needs with support services. Plan, organize and direct all unit activities within the unit coordinator function.

• Equal to completion of four years of high school plus specialized courses and training.
• Computer skills including knowledge of electronic medical record system and related secretarial as preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.