Cleared Engineering Operations Technician, ADC InfraOps DCEO

Socket.dev; Hilliard (OH); On-site; USD 52,000 - 91,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Data Center Engineering Operations Technician to support critical data center infrastructure across our facilities. This role demands hands‑on electrical and mechanical troubleshooting, routine maintenance, and strict adherence to safety protocols within a 12‑hour rotating shift schedule (days/nights).

Candidates must have a current TS/SCI security clearance with SCI eligibility and 3+ years in data center facilities, preferably with a Bachelor’s degree in

Qualifications

• US citizenship and an active TS/SCI security clearance with SCI eligibility.
• 3+ years of data center or mission critical facilities maintenance experience.
• Bachelor's degree in Electrical or Mechanical Engineering or related field.

Responsibilities

• Operate and maintain data center electrical and mechanical equipment and fire/life safety systems.
• Troubleshoot facility and rack-level events within internal SLAs and perform root-cause analysis.
• Perform limited maintenance tasks such as HVAC PMs, filter changes, and rack equipment replacements.
• Provide on-call support and respond to off-hour emergency calls as part of rotation.
• Ensure adherence to safety procedures and participate in optimization of operational costs.

Skills

Data center operations

Electrical systems

Mechanical systems

Safety procedures

Troubleshooting

Education

Bachelor's degree in Electrical/Mechanical Engineering

Tools

CMMS

BMS/EPMS

Job description

The Data Center Engineering Operations Technician (EOT) are Amazon’s front line responders for hands‑on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand‑by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

Responsibilities

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
• Troubleshoot of facility and rack-level events within internal SLAs
• Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects

Perform the following tasks, with or without reasonable accommodation

• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 39 pounds; and participate in group lifts for 40 pounds or more
• Bend or twist the body into unusual positions while working
• Push or pull heavy objects into position

This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.

Key job responsibilities

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
• Troubleshoot of facility and rack-level events within internal SLAs
• Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
• Provide support to Data Center Operations technicians
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Respond to off hour emergency calls per on call rotation for any one of the region’s sites
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities
• Manipulate small wires and objects

A day in the life

After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!

Military Ratings/MOSs

Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, EW, FC, FT, MM, MMN, EN, STG, STS, UT

Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F

Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337

Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031

About the team

The cleared LCK DCEO team provides operations and maintenance of critical AWS data center facility infrastructure for our customers in the Intelligence Community.

Amazon Web Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Amazon values diverse experiences

Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

• Current, active TS/SCI US Government Security Clearance
• 3+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.), or 3+ years of electrical and mechanical facilities maintenance experience
• Experience with building management systems (BMS/EPMS)

Preferred Qualifications

• 4+ years of data center engineering experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
• Knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
• Experience in data center engineering

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, Hilliard - 37.64 - 65.91 USD hourly