Clearance Specialist - Chestfield, MO - Intake Coordinator

Soleo Health; Chesterfield (MO); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Wages

401(k) with a Match

Paid Time Off

Great Company Culture

Annual Merit Based Increases

No Weekends or Holidays

Paid Parental Leave Options

Affordable Medical, Dental, & Vision

Job summary

S Soleo Health is seeking a Clearance Specialist for a hybrid role in Chesterfield, MO. You will verify eligibility, process referrals, and manage payer authorizations to support our specialty infusion services.

Qualifications include 2+ years in home infusion or medical intake, proficiency with payer contracts, and HIPAA knowledge. The role requires strong communication and Excel/Word skills.

Qualifications

• 2+ years in home infusion specialty pharmacy or medical intake/reimbursement
• Ability to interpret payor contracts and guidelines (Medicare/Medicaid)
• Knowledge of HIPAA regulations and patient privacy
• Proficient with MS Excel and Word; strong data entry
• Excellent communication with patients, providers, and payers

Responsibilities

• Process new referrals: verify patient eligibility and coverage
• Prepare, submit, and follow up on payer authorizations
• Document coinsurance, copays, deductibles, and authorization requirements
• Estimate patient financial responsibility based on benefits and pricing
• Coordinate enrollment to copay assistance programs as needed
• Maintain accurate patient records and communications

Skills

Home infusion experience

Medical intake/reimbursement

HIPAA knowledge

Multi-tasking

Fast-paced environment

CPR+ knowledge

Microsoft Excel

Microsoft Word

Education

High school diploma or equivalent

Tools

Medicare/Medicaid payer portals

Job description

Description

Soleo Health is seeking a Clearance Specialist to work hybrid in Chesterfield, MO. This position supports our Specialty Infusion Pharmacy by processing incoming referrals, calling insurance to verify benefits and eligibility, calculating patient financials, calculating expected reimbursement, prior authorization submissions, denials, and appeals. Join us in Simplifying Complex Care!

Must work onsite hybrid in Chesterfield, MO, and have specialty pharmacy and Provider Buy & Bill experience.

Soleo Health Perks:

• Competitive Wages
• 401(k) with a Match
• Referral Bonus
• Paid Time Off
• Great Company Culture
• Annual Merit Based Increases
• No Weekends or Holidays
• Paid Parental Leave Options
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Paid Disability & Basic Life Insurance
• HSA & FSA (including dependent care) Options
• Education Assistance Program

This Position:

The Clearance Specialist is responsible for processing new referrals including but not limited to verifying patient eligibility, test claim adjudication, coordination of benefits, and identifying patient estimated out of pocket costs. They will also be responsible for preparation, submission, and follow up of payer authorization requests.

Responsibilities include:

• Perform benefit verification of all patient insurance plans including documenting coverage of medications, administration supplies, and related infusion services
• Responsible to document all information related to coinsurance, copay, deductibles, authorization requirements, etc
• Calculate estimated patient financial responsibility based off benefit verification and payer contracts and/or company self-pay pricing
• Initiate, follow-up, and secure prior authorization, pre-determination, or medical review including reviewing and obtaining clinical documents for submission purposes
• Communicate with patients, referral sources, other departments, and any other external and internal customers regarding status of referral, coverage and/or other updates as needed
• Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations
• Generate new patient start of care paperwork
• Other duties as assigned

Schedule:

• Monday-Friday, Full-Time M-F 8:00 am to 4:30 pm Central with overtime as needed

Requirements

• At least 2 years of home infusion specialty pharmacy and/or medical intake/reimbursement experience
• Working knowledge of Medicare, Medicaid, and managed care reimbursement guidelines including ability to interpret payor contract fee schedules based on NDC and HCPCS units
• High school diploma or equivalent
• Strong ability to multi-task and support numerous referrals/priorities while ensuring productivity expectations and quality are met
• Ability to work in a fast-paced environment
• Knowledge of HIPAA regulations
• Basic level skill in Microsoft Excel & Word
• Knowledge of CPR+ preferred

About Us:

Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!

Soleo’s Core Values:

• Improve patients’s lives every day
• Be passionate in everything you do
• Encourage unlimited ideas and creative thinking
• Make decisions as if you own the company
• Do the right thing
• Have fun!

Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.

Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.

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