Clearable Data Center Technician, InfraOps AG

Amazon Inc.; Berwick (Columbia County); In loco; USD 54.000 - 94.000; Tempo pieno

Descrizione del lavoro

Amazon Data Services, Inc. in Aurora, CO is seeking cleared Data Center Technicians to resolve and troubleshoot datacenter infrastructure, including hardware, fiber, networking, and related issues.

This role requires US citizenship and an active TS/SCI clearance with polygraph, with eligibility to obtain agency-specific clearances for AWS work. You will join a team supporting a 24/7 operation, perform physical data center tasks, and collaborate across groups to drive rapid resolution while

Competenze

• 2+ years of server hardware troubleshooting or networking experience.
• 1+ years of Linux operating systems experience.
• Associate's degree in IT-related field or equivalent experience.

Mansioni

• Troubleshoot and resolve data center hardware, fiber, and networking issues.
• Engage in capacity planning, rack deployment, cabling, and decommissioning.
• Work shifts to support 24/7 operations.
• Take ownership of technical issues and drive resolution with cross-team coordination.

Conoscenze

Networking

Linux

Server hardware troubleshooting

Formazione

Associate's degree in IT-related field

Bachelor's degree in IT-related field

Strumenti

Dell hardware

HP hardware

Descrizione del lavoro

Job ID: 10578557 | Amazon Data Services, Inc.

Application deadline: Oct 19, 2026

Overview

Our Infrastructure Operations team is looking for cleared Data Center Technicians to join our expanding team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. If you like to use IT principles like computer architecture and the OSI model (Open Systems Interconnection Model) and apply them to finding solutions to problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.

This position requires that the candidate selected be a US citizen and obtain and maintain an active TS/SCI security clearance with polygraph. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key Job Responsibilities

• You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.
• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).

A Day in the Life

• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution.
• Show a strong aptitude for troubleshooting and problem solving.
• Solve problems at their root and step back to understand the broader context.
• Maintain service level agreements through the implementation of proactive issue detection and reporting.
• Are biased to act in the absence of direction or support.
• Improve effectiveness through process innovation.
• This position will fill an opening at one of multiple separate sites and may shift work that will include days/nights/weekends/holidays.

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Basic Qualifications

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
• 2+ years of server hardware troubleshooting and repair experience, or experience in networking
• 1+ years of Linux operating systems experience
• Associate's degree in IT-related field or equivalent professional or military experience

Preferred Qualifications

• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
• Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles
• Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP)
• Networking experience with CCNA and/or Network+ certifications
• Active Security+ certification or ability to obtain one within 90 days of start.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, CO, Aurora - 39.08 - 68.41 USD hourly