CLEAR Front Desk Student Associate (Student)

American University; Washington; On-site; USD 25,000 - 28,000; Part time

Job summary

American University in Washington, DC, is seeking student staff to support the CENTER FOR LANGUAGE EXPLORATION, ACQUISITION, AND RESEARCH (CLEAR). The role provides clerical and logistical support to patrons and staff, with a focus on greeting visitors, coordinating coaching sessions, and maintaining resources across the space.

This part-time, non-exempt position offers shifts up to 2 hours, typically 6–8 hours per week, and requires punctuality, reliability, and customer service experience.

Qualifications

• Punctuality and reliability are essential.
• Previous experience with customer service is highly desired.

Responsibilities

• Greet all students and visitors.
• Help students schedule, reschedule, and attend coaching appointments.
• Maintain inventory, ensure resources are allocated to their designated locations, and ensure items are in good working order.
• Assist in hosting of events.
• Work as part of a team: collaborate and help your teammates when needed.
• Assist with general tasks as needed.

Skills

Customer service

Punctuality

Job description

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University’s Office of Financial Aid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department:

College of Arts & Sciences

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The Center for Language Exploration, Acquisition, and Research (CLEAR) supports the work done by the faculty in the department of World Languages and Cultures at American University by hosting staff and resources to enhance the language courses offered on campus and to facilitate AU students’ language learning experience overall. The Center provides language coaching, administers language assessments, advances professional development, hosts cultural events, and curates a growing collection of language-related resources.

We are looking for dynamic Associates to join the CLEAR team. The people in this position provide clerical and logistic support to CLEAR Patrons (students, faculty) and CLEAR staff.

Essential Functions:

• Greet all students and visitors.
• Help students schedule, reschedule, and attend coaching appointments.
• Maintain inventory, ensure resources are allocated to their designated locations, and ensure items are in good working order.
• Assist in hosting of events.
• Work as part of a team: collaborate and help your teammates when needed.
• Assist with general tasks as needed.

Position Type/Expected Hours of Work:

• Part-time.
• 10 hours per week.

Salary Range:

• $18.40 - $20.00 per hour.

Required Education and Experience:

• Punctuality and reliability are essential.

Preferred Education and Experience:

• Previous experience with customer service is highly desired.

Additional Eligibility Qualifications:

• Bring your energy and passion to executing CLEAR’s mission.
• Complete required training.
• Work short shifts: Most shifts are 2 hours (max) per day, with weekly commitments set between 6 to 8 hours per week. Some Sunday hours may be required.

Other Details

• This position is available only to enrolled American University students.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

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