Cleaning Team Lead: Service & Standards Champion

Velociti

Memphis (TN)

On-site

USD 40,000 - 52,000

Full time

6 days ago

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Benefits offered by this job

Basic Life Insurance

AD&D Insurance

Short-Term Disability Insurance

Medical and Dental Insurance

Long-Term Disability Insurance

401(k) Retirement Plan

Hospital Indemnity, Accident, and Cruc

Supplemental Short-Term Disability

Job summary

Velociti Services is seeking a Cleaning Lead to supervise a team of cleaners and ensure all work areas meet Velociti Services and client standards, while coordinating responses to client requests. Responsibilities include monitoring safety, reviewing schedules, maintaining supplies, training new staff, resolving disputes, and conducting regular site inspections to uphold quality.

Ideal candidates are team players with strong communication, cleaning or facilities experience, and the ability to

Qualifications

Excellent communication skills in speaking, writing, and listening
Ability to work well with others and be approachable
Strong organizational and coordination abilities
Attention to detail and focus on cleanliness
Commitment to customer service and professional integrity

Responsibilities

Supervise a team of cleaners to meet cleanliness standards and client requirements
Address client enquiries and requests and convey them to the team
Maintain safety, schedule reviews, and inventory of cleaning supplies
Train new employees and resolve disputes promptly
Conduct regular site inspections and ensure quality of work