Cleaning Staff

Round One Entertainment Inc.; Santa Ana (CA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

1 hour to play arcade games per week

90 minutes bowling per week (shoes in)

1 hour karaoke/billiards per week

50% discount on food items per shift

1 complimentary beverage per shift

Job summary

Round One Entertainment Inc. is seeking a Cleaning Associate to maintain the store's cleanliness and overall appearance. You will help create a welcoming environment by cleaning restrooms, floors, and surfaces, while providing friendly customer service in a bowling arcade setting.

The role requires a High School Diploma or GED and open availability, especially on nights and weekends. Prior experience in entertainment venues is preferred.

Qualifications

• Must have completed High School Diploma or GED.
• Minimum six months to one year in bowling/entertainment/retail/hospitality.
• Customer service experience in similar environments with a positive attitude.

Responsibilities

• Follow procedures to standardize cleaning practices at the store.
• Adhere to the cleaning department schedules.
• Deliver exceptional customer service through cleaning practices for the store.
• Familiar with the Cleaning Department’s MSDS sheets.
• Clean and sanitize restrooms/bathrooms using established procedures.
• Replenish restroom dispensers.
• Shampoo carpets when requested.
• Clean, dust and wipe store furniture, arcades, and equipment; sweep, mop, and vacuum floors.

Skills

Customer service

Verbal communication

Positive attitude

Education

High School Diploma or GED

Tools

Cleaning equipment

MSDS knowledge

Job description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

The Cleaning Associate is responsible for the cleaning overall appearance and cleanliness of the store:

• Please note you MUST have a completed High School Diploma or GED to apply.


• Open availability, especially on nights and weekends, is preferred.

Benefits

• 1 hour to play (non-prize) arcade games per week.


• 90 minutes of bowling per week (shoes included).


• 1 hour of karaoke/billiards per week.


• 50% discount on food items per working shift.


• 1 complimentary beverage per working shift.

Essential Duties

• Follows department procedures to standardize the cleaning practices at the store level.


• Adheres to the cleaning department’s work schedules.


• Delivers exceptional customer service through cleaning practices for the store.


• Is familiar with the Cleaning Department’s MSDS sheets.


• Cleans and sanitizes restrooms/bathrooms using established practices and procedures.


• Replenishes restroom dispensers.


• When requested, will shampoo carpets.


• Cleans, dust and wipes store furniture, arcades, and equipment; sweeps, mops, and vacuums floors, empties/cleans wastebaskets and trash containers.


• Uses and maintains assigned cleaning equipment and hand tools; scrubbers, extractors, washers, brooms, mops, and squeegees for the cleaning and general maintenance of floors, walls, carpets, furniture, and more.


• Washes walls and glass surfaces; use ladders when required in work assignments.


• Follows instructions regarding the use of chemicals and supplies.


• Moves furniture, equipment, supplies, and tools on an incidental basis.


• Washes accessible interior and exterior windows.


• Responsible for the laundering of cleaning rags and dust mops.


• Keeps informed on the company’s policies and procedures as they relate to the Facility Department.


• Other tasks as assigned by the Facilities Manager and Regional Cleaning Specialist.

Non-Essential Duties

• Conducts alcohol and age restriction control in accordance with company policies.


• Conducts lost and found procedures in accordance with company policies.


• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.


• Complies and maintains confidentiality of all company policies and procedures.


• Responsible for maintaining a clean and safe working area.

Qualifications

• A minimum of six months to one year in a bowling, entertainment, retail, or hospitality environment.


• Experience in a cleaning environment preferably in a bowling or game center establishment.


• Customer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of \"can do\" success.


• Previous experience in a retail/restaurant or customer service environment is required.

Work Environment

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extended periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle, and feel, and reach with hands and arms. Lifting and/or moving up to 100lbs with assistance is required.