Cleaning Operations Manager: Lead Teams & Quality

Corporate Cleaning Group; Troy (MI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Steady industry

Job summary

Corporate Cleaning Group is seeking a hands-on Manager to oversee cleaning operations across Troy sites. This role covers open shifts, staff training, quality standards, and daily operations.

You will lead teams, mentor staff, organize schedules, manage supplies, and ensure safety and customer satisfaction. Prior supervisory experience in cleaning or facilities is preferred, with a customer-first approach.

Join a fast-paced, growing company committed to quality, teamwork, and work-life balance.

Qualifications

• Recent supervisory or management experience in cleaning or facilities preferred.
• Strong leadership and communication skills with a hands-on approach.
• Highly organized with ability to manage multiple priorities and shifts.
• Commitment to safety, quality, and teamwork.

Responsibilities

• Lead and supervise cleaning teams; provide training and foster a positive work environment.
• Identify top performers and coach the team during onboarding.
• Maintain quality by inspecting sites and ensuring consistency with standards.
• Organize operations by managing schedules, assignments, and supplies.
• Provide excellent customer care by building strong relationships and addressing needs with urgency.
• Problem-solve to address challenges and implement effective solutions.
• Support growth by improving processes and contributing to company success and reputation.
• Uphold safety, health, and sanitation procedures across sites.

Skills

Leadership

Communication

Organization

Customer service

Job description

Description

Corporate Cleaning Group is now hiring a Manager to support cleaning operations throughout all service sites in Troy.

This is a hands-on leadership role focused on covering open shifts, training staff, maintaining quality standards, and supporting daily operations.

Shift: Monday-Friday 2:00 pm - 10:00 pm

Location: Multiple sites within the Troy and surrounding area

Position Summary

The Manager is a motivated and energetic leader of our cleaning team who ensures smooth, high-quality operations across customer sites. This role blends leadership, organization, and customer care—keeping facilities spotless while supporting a positive and productive team culture.

What You’ll Do

• Lead & Inspire – Supervise cleaning teams, provide training, and create a supportive work environment.
• Mentor/Coach– Identify “rockstars” on the team (no we don’t mean musical rockstars; we will train on this expectation during your onboarding).
• Maintain Quality – Conduct inspections and ensure there is a consistency of clean that meets company and customer standards.
• Organize Operations – Manage schedules, coordinate cleaning assignments, and handle supply ordering.
• Customer Care – Build strong relationships with customers by responding with urgency and ensuring their satisfaction.
• Problem Solve – Anticipate challenges, address issues proactively, and implement solutions.
• Support Growth – Help improve processes and contribute to the company’s success and reputation.
• Safety First – Ensure the team follows all safety, health, and sanitation procedures.

What We’re Looking For

• Previous experience in commercial cleaning or facilities management, with supervisory or management experience preferred.
• Strong leadership and communication skills with a positive, hands-on approach.
• Highly organized with the ability to manage multiple priorities.
• Create a line of defense through backup floater coverage and, when needed, provide coverage when backup is not available.
• Commitment to safety, quality, and teamwork.
• A customer-first attitude and the ability to build strong relationships.
• Report any matter that goes against company policy or would harm the company.
• A commitment to our Core Values.

Why You’ll Love Working With Us

• A positive and supportive team culture where your leadership is valued.
• Opportunity to make a meaningful impact on company growth and customer satisfaction.
• Opportunities for professional development and career growth.
• Competitive pay and consistent work in a steady industry.
• The chance to make an impact by helping customers enjoy safe, clean, and welcoming spaces.

Corporate Cleaning Group is a fast-paced, growing business that is looking for the right person to join our team. We have been in business for 30 years and have become a leader in the industry in many niche markets. Dependable, Positive, and Team-oriented people are a must! We believe everything matters - like working hard, having fun, but most importantly having a great work-life balance! The CCG Family is made up of an amazing, diverse group of people who care about each other and value a job well done.

Notice:

Corporate Cleaning Group Franchise System, LLC is the franchisor of the Corporate Cleaning Group® franchised system. Each Corporate Cleaning Group® franchised location is independently owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Corporate Cleaning Group Franchise System, LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Corporate Cleaning Group Franchise System, LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

Acknowledgement:

I acknowledge that each independent Corporate Cleaning Group® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation, and employment practices vary by location. Neither Corporate Cleaning Group Franchise System, LLC (Franchisor) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of the franchisee's employees; (2) supervise and control the franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Corporate Cleaning Group Franchise System, LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Requirements

• Previous management experience required
• Experience in cleaning, facilities, or a related field
• Strong communication and leadership skills
• Customer service experience
• Valid Driver's License
• Reliable transportation to travel to multiple locations
• Able to pass a background check