Cleaning Operations Lead: Training, QA & Safety

Bluechip Pros; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

BlueChip Pros in Barboursville, WV seeks an experienced cleaning supervisor to lead daily operations and ensure high-quality facilities service. You will oversee staff, schedules, and safety compliance while coordinating with management on client needs and performance metrics.

This role emphasizes training, QA measurements, and effective communication with clients and team members to maintain service excellence across multiple sites.

Qualifications

• Knowledge of commercial cleaning operations and procedures.
• Ability to supervise and review lower-level staff.
• Operate powered and non-powered cleaning equipment.
• Communicate clearly, both orally and in writing.
• Maintain safety and compliance through training.

Responsibilities

• Orient new employees and communicate performance expectations.
• Plan, prioritize, assign, supervise and review daily work.
• Set schedules and resource plans for cleaning services.
• Maintain a motivational work environment.
• Support customer service goals.
• Use QA program to quantify performance.
• Ensure safety training compliance.
• Coordinate with management; solicit feedback.
• Address customer service issues with urgency.
• Follow-up on routine and non-routine tasks.
• Oversee proper use of products and equipment.
• Other duties as assigned.

Skills

Supervise staff

Operate cleaning equipment

Safety compliance

Written & verbal communication

Tools

Powered janitorial equipment

Non-powered equipment

Job description

BlueChip Pros in Barboursville, WV seeks an experienced cleaning supervisor to lead daily operations and ensure high-quality facilities service. You will oversee staff, schedules, and safety compliance while coordinating with management on client needs and performance metrics.

This role emphasizes training, QA measurements, and effective communication with clients and team members to maintain service excellence across multiple sites.