Cleaning & Customer Service Specialist

SBM Management Services, LP; Shoreline (WA); On-site; USD 28,000 - 32,000; Full time

Job summary

SBM Management Services, LP is seeking a Customer Service Representative responsible for the cleanliness and sanitation of all assigned areas. You'll perform janitorial duties, operate cleaning equipment, and uphold safety and quality standards in a team environment.

Qualifications include no formal education required with 3–6 months training or experience preferred; bilingual ability is a plus, and strong verbal/written communication is valued.

Qualifications

• No formal education requirement; 3–6 months training or experience preferred.
• Forklift certification may be required.
• Bilingual a plus.

Responsibilities

• Perform janitorial duties
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

Skills

Cleaning methods

Bilingual

Verbal communication

Written communication

Teamwork

Education

No formal education required

Job description

SBM Management Services, LP is seeking a Customer Service Representative responsible for the cleanliness and sanitation of all assigned areas. You'll perform janitorial duties, operate cleaning equipment, and uphold safety and quality standards in a team environment.

Qualifications include no formal education required with 3–6 months training or experience preferred; bilingual ability is a plus, and strong verbal/written communication is valued.