Cleaner (Luxury Vacation Rental Properties)

EquityTeam, LLC; Knoxville (TN); On-site; USD 22,000 - 26,000; Full time

Job summary

Deerfield Vacation Rentals is seeking reliable cleaners to join our team responsible for turnover cleanings, laundry, restocking, staging, and damage reporting across properties around Deerfield Resort and Norris Lake.

You will work on-site with flexible hours; weekends are often required. Prior hospitality cleaning experience is preferred, and you must have reliable transportation and a smartphone to share photos of completed work.

Qualifications

• Prior cleaning or housekeeping experience in hospitality, short-term rentals, multifamily, or residential settings.
• Reliable transportation and a valid driver’s license.
• Smartphone apps (WhatsApp, TurnoverBnB, Slack) to share photos of completed work.
• Ability to work independently and efficiently under time constraints.

Responsibilities

• Full turnover clean of kitchens, bathrooms, bedrooms, and living areas.
• Laundry: wash, dry, and fold all linens and towels.
• Restock supplies (coffee, toilet paper, shampoo) and notify when stock is low.
• Staging: arrange pillows, throws, and decor as shown in reference photos.
• Damage reporting: inspect for damages or missing items and report with photos.

Skills

Experience in cleaning

Attention to detail

Reliability

Job description

Description

Who We Are

Deerfield Vacation Rentals is a short-term / vacation rental management company with a portfolio of properties in the Deerfield Resort community and across scenic Norris Lake, including lakefront homes, lakeview homes, villas, condos, etc.

We pride ourselves on 5-star reviews, and cleanliness is our top priority.

We are looking for reliable, thorough, and experienced cleaners to join our cleaning team, committed to delivering clean, spotless, welcoming stays for every guest.

About the Position

• Turnover Window: Must be available between 10:00 AM and 4:00 PM.


• Scheduling: Schedule varies based on bookings; weekends are frequently required.


• Location: Mostly in and around Deerfield Resort

Responsibilities:

• Full Turnover Clean: Kitchen, bathrooms, bedrooms, and living areas.


• Laundry: Wash, dry, and fold all linens and towels (on-site or off-site, specify here).


• Restocking: Replenish supplies (coffee, toilet paper, shampoo, etc.) and notify us when stock is low.


• Staging: Arrange pillows, throws, and decor exactly as shown in reference photos.


• Damage Reporting: Inspect the property for damages or missing items and report them immediately via photo.

Requirements:

• Prior experience with Airbnb/Vacation Rentals or Hotel Housekeeping preferred.


• Reliable transportation and a valid driver’s license.


• Smartphone: Must be able to use apps (like WhatsApp, TurnoverBnB, or Slack) to send photos of the finished job.


• Ability to work independently and efficiently under a time crunch.

Compensation:

Pay: Competitive hourly pay based on experience and performance:

• Cleaner (L1): $16.00/hr


• Experienced Cleaner (L2): $17.00/hr


• Lead Cleaner (L3): $18.00/hr


• Cleaning Manager: $19.00/hr

Bonuses: Available for consistent 5-star cleanliness ratings.

What You’ll Do

• Clean and prepare vacation properties for check-in and guest turnover


• Deep clean kitchens, bathrooms, appliances, floors, and windows


• Refresh linens, restock essential supplies, and set up units for arrival


• Remove trash and debris from both units and common areas


• Sanitize high-touch surfaces to ensure guest safety and satisfaction


• Follow detailed cleaning checklists and company quality standards


• Promptly report maintenance issues or safety concerns


• Coordinate with property management and maintenance to meet turn deadlines


• Care for cleaning tools, inventory, and workspaces responsibly

This role may involve travel between nearby properties and work inside both vacant and guest-occupied units.

What We’re Looking For

• Prior cleaning or housekeeping experience (hospitality, short-term rentals, multifamily, or residential)


• High attention to detail and commitment to quality results


• Ability to work independently and manage your schedule


• Reliable attendance, timeliness, and a strong work ethic


• Professional and respectful communication with staff and guests


• Comfortable with physical work: bending, lifting, walking stairs, carrying supplies


• Ability to pass a background check

Nice to Have

• Experience with high-turn rentals or vacation property cleaning


• Familiarity with property management environments


• Flexibility to work across multiple properties in a day


• Experience in a fast-paced, guest-focused organization


• Valid driver’s license and reliable transportation

Why Work with Us?

• Be part of a growing team focused on delivering exceptional guest experiences


• Work outdoors and inside beautiful lakefront and mountain-view properties


• Flexible part-time and full-time opportunities for motivated individuals


• Supportive environment with opportunities to grow with the company