Cleaner/ Housekeeper

Axis Residential; Bend (OR); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonus

Merit review annually

Health insurance

Flexible spending accounts

Life insurance

401(k) company match

Vacation time & holidays

Employee assistance program

Charitable giving program

Job summary

Axis Residential seeks a customer service focused Cleaner for Affinity at Bend, a 62+ active adult community. You will maintain daily housekeeping, clean offices, bathrooms, amenity spaces, and common areas, and service vacant apartments after move-outs to keep the community inviting.

Teamwork is essential; you will work with the site team to build rapport with residents, follow a maintenance schedule, and ensure safety and cleanliness across all indoor and outdoor spaces.

Qualifications

• Must be a customer service focused Cleaner who can work with the site team to meet daily housekeeping needs.
• Must be a team player with a "we over me" approach to building and sustaining relationships.
• Excellent communication in English; janitorial experience preferred; computer skills required.

Responsibilities

• Maintain cleanliness of the community by cleaning offices, bathrooms, amenity spaces and common areas daily.
• Clean pool house and organize amenities; remove used towels and replace with fresh towels daily.
• Clean vacant apartments after move-outs using the apartment cleaning checklist.
• Maintain cleaning equipment and supplies; remove debris from outside spaces and trash cans.
• Clean elevator cab, lobby, and door tracks as scheduled by Maintenance Supervisor.

Skills

Team player

Self-motivated

Excellent communication

English proficiency

Janitorial experience

Computer skills

Evenings/weekends

High school diploma

Transportation

Education

High school diploma or equivalent

Tools

Microsoft Office

Email

Job description

Who We Are:

Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. Collectively, we have set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

Who We Are:

Axis Residential is a forward-thinking, property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. Collectively, we have set ourselves apart as an industry leader who genuinely cares for the well-being and success of our people while creating an environment of meaningful community for our residents. Our success is a result of our team and culture– we take a relational and entrepreneurial approach to business and our team members are authentic, curious, natural leaders who value the greater team. We love what we do, and we are committed to excellence in our work.

The Position:

We are seeking a people-focused Cleaner for our 62 and older, active adult community - Affinity at Bend.

As the Cleaner, you will be responsible for general housekeeping duties to maintain the cleanliness of the community.

• Maintain a community culture focused on enhancing our residents’ way of life while providing excellent customer service and a supportive home environment.
• Build strong rapport with residents of the community.
• Clean offices, bathrooms, amenity spaces and common areas daily.
• Clean office spaces on a regular schedule that is set by the Maintenance Supervisor.
• Using the apartment cleaning checklist, clean vacant apartment homes after each move out.
• Clean and organize the pool house. Tasks include straightening of the chairs on the pool deck, cleaning of the pool house public bathrooms (to include showers), and vacuuming and dusting of the amenity spaces attached to the pool house building.
• Remove used towels in the pool area and replace them with freshly laundered towels daily.
• Maintain all cleaning equipment and supplies.
• Assist in removing debris from outside public spaces, amenity spaces, and common area, and empty public trash cans.
• Clean elevator cab, lobby, and door tracks as regularly scheduled by the Maintenance Supervisor.
• Comply with all company policies/procedures and Fair Housing laws.

Other Duties:

This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may be asked to perform additional tasks in order to meet the needs of the organization.

What We Are Seeking:

A customer service focused Cleaner who can effectively work with the site team to carry out the daily housekeeping needs of the community while building rapport with residents.

• Must be a team player who takes a "we over me" approach to building and sustaining relationships with others.
• Must be determined, ambitious, and self-motivated.
• Excellent communication skills; must be proficient in speaking, reading, and writing in English.
• Janitorial experience in hotel or residential management is strongly preferred.
• Computer skills to include email, Microsoft Office Suite, ability to navigate web-based trainings, and other various computer programs.
• Willingness to work evenings and weekends as necessary.
• High School diploma or equivalency certificate.
• Reliable means of transportation.

Compensation and Benefits:

• Competitive pay, $20- $23 per hour (based on experience).
• Quarterly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance - with 100% employer paid monthly premiums for associates.
• Flexible Spending Accounts- for healthcare and dependent care.
• Disability, AD&DD, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Physical Requirements:

• Standing: 5-7 hours/day.
• Walking: 3-6 hours/day.
• Lifting: generally, 25-50 lbs.
• Twisting: infrequent, 1-120 twists/day.
• Bending: moderate bending, 121-480 bends/day.
• Squat/Kneel: continuous, 3-7 hours/day.
• Climbing: 3-6 hours/day, stairs.
• Endurance: moderate energy requirements.
• Manual Dexterity: gross and fine frequent motor movement, either hand 31%-100% of job cycle time.

Environmental and Safety Factors:

• Weather: working both indoors and outdoors with frequent exposure to extreme weather conditions/temperatures, including uneven and slippery surfaces.
• Noise: occasional exposure to high-volume sounds, hearing protection provided.
• Moving Objects: potential for significant injury from moving objects.
• Pace of Work: varies, typically fast-paced.
• Work with Others: moderate, association is intermittent and necessary.

Here at Axis Residential, we are committed to offering an inclusive and accessible experience for all job applicants and associates. We are proud to be an equal opportunity employer, and we do not discriminate against applicants or associates based on race, color, religion, creed, national origin, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, veteran status, or any other status protected by law. Applicants with disabilities may be entitled to reasonable accommodation for the job application and hiring process. If you need assistance completing this application due to a disability, please contact our Human Resources Department.