Clayton Homes Sales Processor - Corsicana, TX

Clayton; Corsicana (TX); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401K with match

Paid time off

Volunteer time off

Job summary

Clayton is seeking a Sales Processor to guide home buyers through the entire home purchase journey, coordinating among lenders, sales agents, and customers. You will maintain files, prepare closing documents, and ensure accuracy at each step while delivering top-tier service.

Responsibilities include educating customers on loan processes, gathering required information, and keeping all parties aligned. The role emphasizes urgency, reliability, and a strong customer-focused approach within a

Qualifications

• Strong verbal communication skills and the ability to educate customers.
• Urgency with accuracy and reliable follow-through.
• Process-oriented with attention to detail.
• Ability to create an exceptional customer experience.
• Self-motivation and ability to manage multiple projects.
• Creative thinking and problem-solving in a team setting.
• Professional demeanor and appearance.

Responsibilities

• Establish ongoing relationships by delivering best-in-class customer service.
• Assist and educate customers throughout the home buying process.
• Act as a liaison between all parties to ensure clear, urgent, and constant communication.
• Coordinate next steps and items required with all parties involved in the purchase.
• Educate customers on loan documentation and obtain cost estimates for closing.
• Manage purchase details with all parties to ensure closing accuracy.
• Provide prompt, professional communication to keep deals moving forward.
• Assist in gathering information for applications and submissions.
• Ensure transparency and accuracy through closing.
• Set up and maintain customer files.
• Support pre-close reviews and closings as needed.
• Prepare the Retail portion of the Closing Package.
• Provide frequent updates to sales team and manager on deals in process.
• Manage steps in the retail process leading to funding.
• Maintain integrity and comply with legal requirements in selling manufactured homes.
• Participate in sales meetings and events.
• Contribute to a positive team environment.
• Perform other duties as assigned by the manager.

Skills

Verbal communication

Customer service

Time management

Attention to detail

Multitasking

Problem solving

Professional demeanor

Microsoft Excel

Tools

Microsoft Excel

Job description

Sales Processor

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members.

As a Sales Processor with Clayton’s retail company, you play a critical role in creating a world class home buying experience. To be successful in this role, a Sales Processor must possess the ability to create rapport over the phone with potential home buyers as they guide and educate them through the process. This role coordinates the communication and activities of many parties involved in the purchase, and proactively follows up with all parties for items needed. The sole purpose of this role is to assist customers as they navigate the home buying process. It’s important for individuals in this role to balance urgency with accuracy.

Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes.

Responsibilities

• Establish ongoing relationships by delivering best-in-class customer service.


• Assist and educate customers throughout the home buying process.


• Acts as a liaison between all parties to ensure clear, urgent, and constant communication.


• Coordinate next steps and items required with all parties involved in the purchase regarding applications, approvals, settlement, and closing.


• Educates customers on the information and documentation typically requested as part of the loan application process and obtains cost estimates and the details of the purchase in order to ensure accuracy and transparency at closing.


• Manage details of the purchase with all parties involved and ensure alignment and accuracy for closing.


• Responsible for prompt, professional communication to keep everyone aligned and moving forward.


• Assist Sales Professionals and customers in gathering and preparing information for application submissions.


• Ensure transparency and accuracy for customers through the closing process.


• Set up and maintain customer files.


• Assist in pre-close reviews and closings as approved by HC Manager.


• Prepare the Retail company’s portion of the Closing Package.


• Provide frequent updates to sales team and manager as they relate to deals in process.


• Manage all steps in the retail process leading to funding for each customer.


• Protect company assets by maintaining a high level of integrity and complying with legal requirements that apply to selling manufactured homes.


• Participate in sales meetings and other company events.


• Participate as needed during marketing promotions and events.


• Contribute to a positive team environment.


• Perform other duties as assigned or delegated by the manager.

Requirements

• Possess strong verbal communication skills and the ability to enhance relationships, express empathy, focus on education, and set expectations.


• Operate with a high degree of urgency, while maintaining attention to detail and accuracy.


• Strong sense of process orientation.


• Ability to create an exceptional experience for customers.


• Self-motivated and able to manage multiple projects simultaneously.


• Creative thinking and problem-solving skills.


• Maintain a professional demeanor and appearance.


• Computer skills including Microsoft Office with strong Excel skills.


• Ability to excel and contribute to a team environment.


• Must be reliable and dependable.


• Excellent organizational and time management skills.


• Applicants are subject to a criminal background check and must pass a pre-employment drug screen.


• Ability to obtain appropriate manufactured home sales licensingas necessary.

Compensation

• As a Sales Processor with Clayton, you will receive an hourly wage ranging from $20.00 - $22.00 depending upon experience.

Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.

As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.

Home Centers are closed on Sundays - we believe in offering a balanced working environment.

Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00009

Clayton Retail