CLASS Program Clerk

American Medical Home Health Services; San Antonio (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

American Medical Home Health Services seeks an experienced CLASS Program Clerk to support daily operations and service delivery of the CLASS program for individuals with disabilities. The role emphasizes maintaining documentation standards, coordinating services, and ensuring compliance with state and federal regulations.

The CLASS Program Clerk will manage program staff, coordinate across interdisciplinary teams, supervise staff, and facilitate timely submission of required documentation to

Qualifications

• Bachelor’s degree in social work or related field OR four years of relevant experience.
• Supervisory experience preferred.
• Experience with CLASS and CFC regulatory requirements desired.

Responsibilities

• Assist overall operations of the CLASS program in accordance with regulatory requirements.
• Ensure services are delivered according to each IPC and by qualified personnel.
• Coordinate with therapy providers, case management agencies, and community partners.
• Maintain accurate documentation, billing oversight, and program compliance.
• Develop habilitation plans based on individual needs.
• Ensure timely submission of required documentation to HHSC.
• Monitor service delivery to ensure services are provided by qualified personnel.
• Identify and utilize community resources prior to requesting CLASS funds.
• Support quality assurance initiatives and continuous program improvement.
• Other duties as assigned.

Skills

Regulatory compliance

Staff supervision

Documentation management

Coordination across teams

Project management

Microsoft Office

Spanish language skills

Education

Bachelor’s degree in social work or related field

HS diploma with 4+ years experience in disability services

Tools

VESTA

Job description

Position Summary

We are seeking an experienced and motivated CLASS Program Clerk to assist with the daily operations and service delivery of the Community Living Assistance and Support Services (CLASS) program. The Program Clerk ensures high-quality services for individuals with disabilities while maintaining compliance with state and federal regulations.

This leadership role is responsible for managing program staff, coordinating services, maintaining documentation standards, and supporting individuals in achieving meaningful, independent lifestyles in the community.

The CLASS Program Clerk plays a key role in:

• Promoting health and safety
• Supporting individuals in achieving personal goals
• Ensuring efficient use of program resources
• Ensuring compliance with CLASS and CFC program requirements

Key Responsibilities

• Assist overall operations of the CLASS program in accordance with regulatory requirements
• Ensure services are delivered according to each Individual Plan of Care (IPC)
  
• Coordinate with therapy providers, case management agencies, and community partners
• Maintain accurate documentation, billing oversight, and program compliance
  
• Develop habilitation plans based on individual needs
• Ensure timely submission of required documentation to HHSC
• Monitor service delivery to ensure services are provided by qualified personnel
• Identify and utilize community resources prior to requesting CLASS funds
• Support quality assurance initiatives and continuous program improvement
• Other duties as assigned

Required Qualifications

Education

• Bachelor’s degree in social work or related fieldOR
• High school diploma/GED with at least four years experience in programs serving individuals with disabilities
• Supervisory experience preferred

Experience

• 2-4 years experience in community programs for individuals with disabilities
• Experience with regulatory compliance and documentation standards preferred
• Experience coordinating care or services across interdisciplinary teams

Skills & Competencies

• Strong understanding of CLASS and CFC regulatory requirements
• Excellent organizational and leadership skills
• Strong written and verbal communication skills
• Ability to assess client needs and develop appropriate service plans
• Ability to supervise staff and coordinate service providers
• Proficiency in Microsoft Office (Word, Excel)
• Ability to learn client management software (VESTA experience preferred)
• Strong problem-solving skills and attention to detail
• Spanish language skills are a plus

Additional Requirements

• Valid Texas Driver’s License with acceptable driving record
• Ability to travel to client homes within assigned service areas
• Ability to lift supplies and assist with physical assessments when necessary
• Ability to work independently and manage multiple priorities

Work Environment

This position involves a combination of office and field work, including travel to client homes and coordination with service providers. The role requires strong time management skills, organization, and the ability to meet deadlines efficiently.