Claims Supervisor-Auto Bodily Injury

Arthur J. Gallagher & Co. (AJG); Mechanicsburg (Cumberland County); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative culture with accessible 

Global reach with local impact

Job summary

Gallagher Bassett is seeking a senior claims leader to supervise a Commercial auto property damage claims team, handling complex litigation and Bodily Injury. The role requires 10 years in Auto Liability and 8+ years of leadership, with nationwide jurisdiction and multi-state licensing.

The position offers remote work eligibility in the U.S., with an emphasis on hiring, training, and performance improvement within GB’s framework and technology tools.

Qualifications

• 10 years of demonstrated ability handling Auto Liability Claims including Complex litigation and Bodily Injury.
• Minimum 8 years of leadership experience supervising a claims team.
• Licensed in multiple states and comprehensive jurisdictional experience.

Responsibilities

• Supervise and lead a liability claims team handling diverse caseloads.
• Guide claims team to adhere to Best Practices and quality standards.
• Oversee hiring, training, and development of team members.
• Define goals and manage workloads for optimal efficiency.
• Leverage Gallagher technology to improve service delivery and outcomes.

Skills

Claims leadership

Team supervision

Auto liability

Bodily injury

Hiring and training

Education

High School Diploma

Bachelor's Degree

Job description

Introduction

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you’re managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

Supervising a team of Commercial auto property damage claims adjusters handling complex litigation. 10 years of demonstrated ability handling Commercial Auto Liability Claims and overseeing claims adjuster handling experience Auto Liability, Bodily Injury,Prior TPA experience, Active Adjusters license, 10 years of supervisory experience

- Jurisdictions: Nationwide

- Licenses: TX, FL, NY

- Location: This role is eligible for fully remote work.

How you'll make an impact

Supervise: Lead and encourage a liability claims team handling a variety of caseload sizes and complexities to deliver high-quality and efficient service.

Promote Best Practices: Guide claims team to handle claims in accordance with GB’s Best Practices.

Drive Talent: Take charge of adjuster hiring and training, encouraging a culture of performance and continuous improvement.

Manage Workloads: Define team goals, motivate performance, and effectively manage workloads to ensure optimal efficiency.

Utilize Technology: Harness the power of Gallagher's technology to enhance your team's efficiency and overall quality of service.

Client Communication: Communicate with clients, carriers, and brokers in a professional, positive, and proactive manner.

Prioritize and Develop: Effectively manage multiple competing priorities, identify coaching opportunities, and position team members for successful development.

About You

Ideal candidates for this position will have:

• Claims Background:10 years of demonstrated ability handlingAuto Liability Claims handling experience Including Complex litigation, Bodily Injury experience.
• Prior leadership experience:minimum of 8 years
• Jurisdictional Experience:Nationwide preferred

REQUIRED QUALIFICATIONS:

• High School Diploma
• Minimum of 10 years related claims experience
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions

DESIRED:

• Bachelor's Degree

#LI-NZ1

#LIRemote

#Liability

#GBTopJob

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)