Claims Specialist – Employment Practices Liability

AXIS (AXIS Capital); Chicago (IL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical plans for you and family

Retirement plans

Tuition reimbursement

Paid vacation

Job summary

AXIS Capital in Chicago is seeking a Claims Specialist focused on Employment Practices Liability within the Wholesale Financial Lines Claims team. You will investigate, analyze, and evaluate EPL claims, determine coverage and negotiate settlements with insureds, brokers, and partners.

Travel for mediations is expected; you will engage with external attorneys and internal teams to shape claim strategy, while supporting underwriting inquiries and risk assessments.

Qualifications

• Strong verbal communication and written expression skills are essential.
• Ability to manage litigation and disputes effectively.
• Experience in employment practices liability or related insurance claims is a plus.

Responsibilities

• Serve as a Claims Specialist focused on Employment Practices Liability claims within AXIS' North America Claim team.
• Determine valuation of complex claims and recommend settlements in line with policies.
• Travel for mediations, observe trials, and strengthen relationships with AXIS partners.
• Escalate coverage concerns to internal teams and coordinate with external coverage attorneys when needed.
• Develop claim and litigation strategies; delegate tasks and manage external legal advisors.
• Assist with underwriting inquiries while analyzing claim trends and performing risk assessments.
• Maintain precise records of claim activities and promptly update systems.

Skills

Verbal communication

Written expression

Litigation management

Dispute resolution

Education

Juris Doctorate

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

Claims Specialist – Employment Practices Liability

About The Team

AXIS is a leading provider of specialty insurance and global reinsurance. This role is on the Wholesale Financial Lines Claims team, which handles excess and primary claims for Employment Practices Liability (EPL), Directors and Officers (D&O), and related lines.

This role reports to the Head of Wholesale Claims – Financial Lines and is responsible for investigating, analyzing, and evaluating EPL claims, ensuring proper coverage determinations and navigating claims to successful conclusions. The selected individual will gain expertise in EPL claims and coverage while engaging with sophisticated insureds and resolving complex disputes. This role offers meaningful opportunities to handle claims in specialized insurance sectors and to learn to the broader range of Wholesale Financial Lines products.

What Will You Do In This Role?

• Serving as a Claims Specialist focused on Employment Practices Liability claims within AXIS' North America Claim team.
• Determining the appropriate valuation of complex claims, recommending settlement strategies, adhering to company policies, and collaborating with insureds, brokers, and partners effectively.
• Traveling to participate in mediations, observe trials, and strengthen relationships with vital AXIS partners.
• Escalating coverage concerns to internal teams and collaborating with external coverage attorneys when specific assignments necessitate their involvement.
• Developing claim and litigation strategies, delegating tasks, and overseeing the work of external legal advisors effectively.
• Assisting with underwriting inquiries while analyzing claim trends, conducting data analysis, and performing comprehensive risk assessments to support decision‑making processes.
• Keeping precise records of claim activities and promptly updating systems with all relevant details ensuring accuracy and efficiency.

About You

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What We're Looking For

• Candidates who bring unique perspectives and diverse skills to the team.
• Contribute actively to the success of a growing and dynamic team by bringing energy and a positive attitude.
• Hold a Juris Doctorate.
• Operate efficiently in settings with high visibility, shifting deadlines, and evolving expectations while staying focused and achieving outcomes.
• Demonstrate organizational abilities and solve problems effectively.
• Exhibit outstanding skill in verbal communication and written expression.
• Showcase skill as a litigator or litigation manager, well‑versed in dispute resolution.
• Write coverage letters independently with precision and attention to detail, ensuring accuracy in all aspects of the work.

Role Factors

Travel is associated with this role. The role requires you to be in office 3 days per week and adhere to AXIS licensing requirements.

What We Offer

For this position, we currently expect to offer a base salary in the range of $90,000 - $125,000. Your salary offer will be based on an assessment of a variety of factors including your specific experience and work location.

In addition, you will be offered competitive target incentive compensation, with awards based on overall corporate and individual performance. On top of this, you will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and much more. Where this role is based in the United States of America, this role is Exempt for FLSA purposes.

About Axis

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

AXIS Persona

AXIS Capital seeks professionals who thrive in a dynamic, high‑performing environment grounded in humility and mutual respect. We employ those who exemplify our core values of People, Excellence, Decisiveness, and Stronger Together.

We are a team characterized by integrity and self‑discipline, striving for continuous improvement and driven to achieve ambitious results. Our focus is on hiring, developing, retaining, and rewarding individuals who excel in:

Purposeful Action: Delivering top‑tier work with a data‑driven approach and operating at AXIS speed.

Collaborative Decision‑Making: Valuing input from all relevant groups and being open to debate. Able to leave their ego at the door and be committed to achieving results through teamwork, fully supporting decisions once made.

Measuring Outcomes: Consistently evaluating performance against established expectations.

The AXIS employee will cultivate a collaborative workplace atmosphere, fostering trust within the team. We believe in respectful challenges, presuming best intent, and building meaningful relationships with colleagues, customers, and the communities we serve.

Joining our team means becoming part of a workplace where every individual’s contributions are valued, and excellence is pursued with purpose and passion. Together, we elevate our standards, achieve ambitious results, and make a lasting impact on each other and those we serve.

This posting is for an existing vacancy.