Claims Specialist - Bodily Injury

National Interstate Insurance Company; Ohio; Remote; USD 90,000 - 100,000; Full time

Job summary

A leading insurance provider is seeking a Claims Specialist to work remotely from the USA. The role involves managing complex claims, conducting investigations, and negotiating settlements. Candidates should have a Bachelor's degree and at least 9 years of claims handling experience. This position offers a salary range of $90,000 to $100,000 per year and a comprehensive benefits package.

Benefits

Medical, dental, and vision plans

Paid time off and holidays

401(k) plan with company match

Education reimbursement

Employee stock purchase plan

Qualifications

• Generally, a minimum of 9 years of experience in property and casualty claims handling.
• Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
• Maintains strong knowledge of insurance policies and claims handling procedures.

Responsibilities

• Manages a large inventory of complex claims to evaluate compensability/liability.
• Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability, and damages.
• Analyzes and negotiates appropriate claim settlements/reserves.

Skills

Analytical skills

Negotiation skills

Problem-solving skills

Interpersonal skills

Communication skills

Education

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field

Job description

Overview

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today.

Role

National Interstate is looking for a Claims Specialist to join their team. This individual will work fully remote from the USA.

Responsibilities

• Manages a large inventory of complex claims to evaluate compensability/liability.
• Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
• Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
• Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• Performs other duties as assigned.

Job Requirements

• Education: Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Experience: Generally, a minimum of 9 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
• Scope of Job/Qualifications: Works within broad limits and authority on assignments of the highest technical complexity, requiring specialized knowledge. Demonstrates excellent analytical, negotiation, and problem-solving skills. Maintains strong knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Advanced ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion. Viewed as a senior resource within the Claims department and/or organization.

Salary

Salary Range: $90,000.00 - $100,000.00 per year

Benefits

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees. Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Insurance

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