Claims Specialist

GEICO; Saint Petersburg (FL); On-site; USD 52,000 - 74,000; Full time

Job summary

GEICO is seeking a Claims Specialist to investigate, evaluate, and resolve auto and property claims with accuracy and empathy. You will gather statements, review coverage, assess liability, and negotiate fair settlements while delivering excellent customer service.

In GEICO’s performance-driven culture, you’ll collaborate with teammates, use data-driven tools to inform decisions, and contribute to process improvements.

Qualifications

• Gathers statements from claimants and witnesses.
• Reviews policy coverage and applicable exclusions.
• Assesses liability and coverage to determine reserves.
• Negotiate fair settlements with claimants and providers.

Responsibilities

• Investigate auto and property claims with accuracy and empathy.
• Collaborate with teammates and adjustors to reach timely resolutions.
• Use data-driven tools to support decision making and process improvements.
• Deliver excellent customer service throughout the claims lifecycle.

Skills

Investigative skills

Analytical thinking

Communication

Negotiation

Customer service

Data-driven decisions

Tools

Claims software

Job description

As a Claims Specialist at GEICO, you will investigate, evaluate, and resolve auto and property insurance claims with accuracy and empathy. You’ll gather statements, review coverage, assess liability, and negotiate fair settlements while delivering excellent customer service. In GEICO’s performance-driven, inclusive culture, you’ll collaborate with teammates, use data-driven tools to make decisions, and continuously improve processes. GEICO offers comprehensive training, clear career paths, internal mobility, and competitive benefits to help you build a long-term career in insurance and analytics.