Claims Service Representative (Entry-level; hybrid)

Utica National Insurance Group; Town of Vernon (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401(k) and profit sharing

Job summary

Utica National Insurance Group, based in Central New York, is seeking a claims support professional to help keep claims processing efficient and organized. You will sort and index claims-related documents to enable our adjusters to begin servicing customers effectively.

This role provides learning opportunities in the insurance industry and requires attention to detail and strong organizational skills, with the potential to grow within the claims team.

Qualifications

• Associate's degree or equivalent experience preferred.
• 2 years in a Claims environment preferred.
• Strong attention to detail and organization.

Responsibilities

• Process billing invoices.
• Complete necessary forms and letters for the Claims Adjuster.
• Request and obtain documentation for a claim and ensure timely follow up.
• Mail and print letters, files, and claims documents.
• Perform work within vendor web portals.
• Perform research while reviewing exception reports.
• Complete internal claims reports timely.
• Perform financial transaction tasks.
• Handle manual exception checks.
• Update vendor files with new or updated vendors.

Skills

Detail-oriented

Organizational skills

Education

Associate's degree preferred or equivalent experience

Job description

The Company

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an \"A\" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, our Home Office is based in Central New York, with Regional Office locations in NYC, Dallas and Charlotte.

What You Will Do

This is an important claims support role that helps keep our claims processes efficient, organized and moving. With skills in detail orientation and organization, you will sort and index claims-related documents on a daily basis so our claims adjusters can begin their work in servicing our customers. Other administrative tasks will be assigned to help you learn, grow, and develop into the role. This is your opportunity to begin your career in the insurance industry!

Key Responsibilities

• Process billing invoices.
• Complete any necessary forms and letters to be sent to relevant parties as requested by the Claims Adjuster.
• Request and obtain relevant documentation for a claim as requested by the Claims Adjuster and ensure timely follow up.
• Mail and print letters, files, and other relevant claims documents.
• Perform work within vendor web portals.
• Perform research while working exception reports.
• Complete all required internal claims reports timely.
• Perform financial transaction job tasks.
• Manual Exception check handling.
• Update vendor file with new vendors or updates to existing vendors.

Additional Responsibilities

• Performs other duties as assigned.
• Conforms with all corporate policies and procedures.

What You Need

• Associate's degree preferred or equivalent experience.
• 2 years working in a Claims environment preferred, but not required.

Salary range

$34,000 - $40,900

The final salary to be paid and position within the internal salary range will take into consideration the individual’s work experience, geographic location, education, certification(s) or additional qualifications, and scope and responsibilities within the role.

Benefits

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit
• Dental Benefit
• Vision Benefit
• Life Insurance and Disability Benefits
• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit-Sharing contribution based upon annual company financial results)
• Health Savings Account (HSA)
• Flexible Spending Accounts
• Tuition Assistance, Training, and Professional Designations
• Company-Paid Family Leave
• Adoption/Surrogacy Assistance Benefit
• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
• Student Loan Refinancing Services
• Care.com Membership with Back-up Care, Senior Solutions
• Business Travel Accident Insurance
• Matching Gifts program
• Paid Volunteer Day
• Employee Referral Award Program
• Wellness programs
• Personal insurance discount

Additional Information

This position is a full time hourly, non-exempt (overtime eligible) position.

Utica National is an Equal Opportunity Employer.