Claims Resolution Intern

PMMC; Charlotte (NC); Hybrid; USD 20,664 - 27,552; Part time

Job summary

PMMC seeks a Claims Resolution Intern in Charlotte, NC, offering a hybrid part-time role. The intern will support the Claims Resolution Analyst team, ensuring timely resolution of insurance claims and gaining hands-on experience in healthcare revenue cycle operations. Responsibilities include documentation organization, updating systems, conducting research, and preparing documents for appeals. Ideal for students or recent graduates in healthcare administration, this position also requires strong organizational and communication skills.

Qualifications

• Current student or recent graduate in healthcare administration, business, or a related field preferred.
• Strong organizational and time management skills.
• Detail-oriented with strong written and verbal communication skills.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Ability to handle confidential and sensitive data responsibly.

Responsibilities

• Assist Claims Resolution Analysts in gathering, reviewing, and organizing claim documentation.
• Enter and update claim information accurately in tracking systems.
• Conduct preliminary research on payer requirements, appeal deadlines, or claim statuses as directed.
• Help prepare supporting documents for appeals and follow-up communications.
• Maintain confidentiality and security of all patients and payer information.
• Participate in team meetings or training sessions to gain exposure to claim resolution processes.
• Perform other administrative duties as assigned by the Supervisor or Lead.

Skills

Organizational skills

Time management

Written communication

Verbal communication

Proficient in Microsoft Office

Education

Current student or recent graduate in healthcare administration or related field

Job description

Claims Resolution Intern

Recovery

Charlotte – Hybrid Part Time

The Claims Resolution Intern provides part-time administrative and operational support to the Claims Resolution Analyst team, helping ensure timely resolution of denied and underpaid insurance claims. This internship offers hands‑on experience in healthcare revenue cycle operations, with exposure to payer communication, claims documentation, and data management. It is ideal for students or early‑career professionals interested in healthcare administration, revenue cycle management, or insurance claims processing.

Responsibilities

• Assist Claims Resolution Analysts in gathering, reviewing, and organizing claim documentation.
• Enter and update claim information accurately in tracking systems.
• Conduct preliminary research on payer requirements, appeal deadlines, or claim statuses as directed.
• Help prepare supporting documents for appeals and follow‑up communications.
• Maintain confidentiality and security of all patients and payer information.
• Participate in team meetings or training sessions to gain exposure to claim resolution processes.
• Perform other administrative duties as assigned by the Supervisor or Lead.

Qualifications & Requirements

• Current student or recent graduate in healthcare administration, business, or a related field preferred.
• Strong organizational and time management skills.
• Detail‑oriented with strong written and verbal communication skills.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Ability to handle confidential and sensitive data responsibly.

What We Look For

• Reliability and professionalism in supporting team operations.

EEO Statement

PMMC is an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, marital or citizenship status or any other status protected by applicable federal, state, or local law.