Claims Representative III

Berkley; High Point (AL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Wellness program

Paid Time Off

401(k)

Profit-sharing

Job summary

Key Risk, a division within W. R. Berkley, is seeking a workers’ compensation claims professional in High Point, NC. The role focuses on analyzing, negotiating, and settling claims with authority limits while managing reserves and vendor partnerships.

Requirements include 3–5 years of claims management, an often-desired adjuster license, strong communication, and the ability to travel under 10% for business. Base salary ranges from $70,000 to $90,000 with comprehensive benefits.

Qualifications

• 3-5 years of workers’ compensation claims management experience.
• Adjuster license strongly desired or ability to obtain license within six months.
• In-depth knowledge of workers’ compensation principles and laws, preferably jurisdiction specific.
• Strong written and verbal communication skills.

Responsibilities

• Analyzes and processes workers’ compensation claims by investigating and gathering information to determine the exposure on the claim.
• Negotiates settlement of claims up to designated authority level and makes claims payments.
• Calculates and assigns timely and appropriate reserves to claims and continues to manage reserve adequacy throughout the life of the claim.
• Calculates and pays benefits due; approves all claim payments; and settles claims within designated authority level.
• Develops and manages claims through well-developed action plans; continues to work the action plan to bring the claim to an appropriate and timely resolution.
• Prepares necessary state filings within statutory limits.
• Actively manages the litigation process; ensures timely and cost-effective claims resolution.
• Coordinates vendor referrals for additional investigation and/or litigation management.
• Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims.
• Frequently communicates with all appropriate parties involved with the claim.
• Maintains professional client relationships.
• Actively executes appropriate claims activities to ensure consistent delivery of quality claims services.

Skills

Negotiation

Communication

Time management

Critical thinking

Teamwork

Travel

Education

BA/BS Degree

Job description

Company Details

With over 35 years of proven expertise in the workers' compensation industry, Key Risk delivers innovative and responsive solutions that provide our clients the freedom to do what they do best. Offering guaranteed cost options to employers nationwide, Key Risk focuses on delivering products and services within specialized verticals to reduce workers' compensation exposures and deliver industry-leading results.

All products and services are distributed through appointed insurance agents and brokers. Key Risk is a member company of W. R. Berkley Corporation, whose insurance company subsidiaries are rated A+ (Superior), Financial Size Category XV by A.M. Best Company and A+ (Strong), by S&P.

For further information about Key Risk please visit www.KeyRisk.com

Responsibilities

• Analyzes and processes workers’ compensation claims by investigating and gathering information to determine the exposure on the claim
• Negotiates settlement of claims up to designated authority level and makes claims payments
• Calculates and assigns timely and appropriate reserves to claims and continues to manage reserve adequacy throughout the life of the claim
• Calculates and pays benefits due; approves all claim payments; and settles claims within designated authority level
• Develops and manages claims through well-developed action plans; continues to work the action plan to bring the claim to an appropriate and timely resolution
• Prepares necessary state filings within statutory limits
• Actively manages the litigation process; ensures timely and cost-effective claims resolution
• Coordinates vendor referrals for additional investigation and/or litigation management
• Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims
• Frequently communicates with all appropriate parties involved with the claim
• Maintains professional client relationships
• Actively executes appropriate claims activities to ensure consistent delivery of quality claims services

Qualifications

• 3-5 years of workers’ compensation claims management experience
• Adjuster license strongly desired or ability to obtain license within six months
• In depth knowledge of appropriate insurance principles and laws of workers’ compensation, preferably jurisdiction specific
• Strong written and verbal communication skills
• Strong interpersonal, time management and organizational skills
• Strong negotiation skills
• Proven critical thinking skills that demonstrates analysis/judgment and sound decision making with focus on attention to detail
• Ability to perform with a sense of urgency
• Ability to work both independently and within a team environment
• Ability to travel for business purposes, approximately less than 10%

Education Requirement

• BA/BS Degree

Additional Company Details

We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full-time regular employees which for this role include:

• Base Salary Range: $70,000-$90,000
• Eligible to participate in annual discretionary bonus.
• Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.

The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Additional Requirements

• High Point, NC.
• Travel: Approximately less than 10% for business purposes.

Sponsorship Details

Sponsorship not Offered for this Role