Claims Representative , Auto | Property Damage

Jobtailor; Wisconsin; On-site; USD 50,000 - 70,000; Full time

Job summary

Hispanic Alliance for Career Enhancement seeks a Claims Representative to analyze and process auto and transportation claims. Responsibilities include assessing damage, negotiating claims, and maintaining client relations.

The ideal candidate will have three years of claims management experience, a Bachelor's degree, and excellent communication skills. This position allows for professional growth in a supportive work environment.

Qualifications

• Three years of property claims management experience or equivalent.
• Ability to negotiate claims effectively.
• Strong knowledge of insurance policies and endorsements.

Responsibilities

• Process auto property damage and lower level injury claims.
• Communicate with insured, clients, and agents on claims.
• Conduct damage assessments and maintain claim documentation.

Skills

Claims management experience

Communication skills

Analytical skills

Organizational skills

Interpersonal skills

Education

Bachelor's degree from an accredited college

Tools

Microsoft Office

Job description

Claims Representative, Auto | Property Damage

Primary Purpose of the Role

To analyze and process low to mid-level auto and transportation claims.

Essential Responsibilities

• Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
• Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.
• Maintains professional client relations.
• Performs coverage, liability, and damage analysis on all claims assignments.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Qualifications

• Education & Experience: Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics.
• Bachelor's degree from an accredited college or university preferred. Secure and maintain the State adjusting licenses as required for the position.
• Familiarity with personal and commercial lines policies and endorsements.
• Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
• Knowledge of total loss processing, State salvage forms and title requirements, preferred.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Good interpersonal skills.
• Ability to work in a team environment.
• Ability to meet or exceed Service Expectations.

Work Environment Requirements

Physical: Computer keyboarding

Auditory/visual: Hearing, vision and talking

Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

When applicable and appropriate, consideration will be given to reasonable accommodations.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.