Claims Property Adjuster

ACMO Automobile Club Of Missouri; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

401(k) + Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Missouri seeks a claims professional to conduct phone investigations, determine coverage and damages, and obtain statements from insureds, vendors, and witnesses.

You will explain policy coverages and the claims process, negotiate within settlement authority, and coordinate with internal and external teams. Travel may be required, and court appearances possible.

Qualifications

• Bachelor's degree equivalent or combination of education and experience.
• 1–3 years of prior claims handling experience.
• 4–6 years preferred in property claims handling.
• Working knowledge of MS Office suite and claims software.
• Valid Driver's License and vehicle history; state license may be required.

Responsibilities

• Conduct phone investigations to determine coverage and damages.
• Obtain statements from insureds, vendors, and witnesses.
• Explain policy coverages, benefits, and claims process verbally or in writing.
• Evaluate coverage issues and negotiate within settlement authority.
• Coordinate with internal and external departments as required.
• May attend and participate in legal proceedings.
• Respond quickly to insured needs and problems.

Skills

Organizational skills

Oral & written communication

Interpersonal skills

Claims knowledge

Education

Bachelor's degree equivalent

Tools

Microsoft Office

Claims software

Job description

Job Duties

Conduct phone investigations to determine coverage and damages. Identify and obtain statements from insureds, vendors, and witnesses. Responsible for maintaining proper activities and service levels. Communicate and interact with a variety of individuals, including members, insureds and claimants. Explain policy coverages, benefits, and claims process either verbally and/or in writing which complies with regulatory and statutory requirements. Recognize and appropriately address common coverage issues. Evaluate, assess, make decisions, and negotiate within settlement authority with insureds to resolve first-party claims in multiple markets. Demonstrate proficiency with assessment of personal property, property damage, loss of use, and claims technology and tool usage. Coordinate with internal and external departments as required. May attend and participate in legal proceedings. Respond quickly to insured needs and problems.

Qualifications

Bachelors Equivalent combination of education and experience 1-3 years Prior claims handling experience. Required 4-6 years Property claims handling experience Preferred Working knowledge of claims administration best practices and procedures. General knowledge of fault assessment, negligence and subrogation principles desired. Working knowledge of Microsoft Office suite, general computer software and claims software. Moderate organization and planning recognition skills required. Moderate oral and written communication skills required. Moderate interpersonal skills required. Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required An insurance/claims adjuster license may be required for claims administration in specific states.

Remarkable benefits

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members.

When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer Our organization participates in E-Verify For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members.