Claims Professional: Training & Career Growth Path

Sedgwick; Rancho Cordova (CA); On-site; USD 56,000 - 60,000; Full time

Job summary

Sedgwick is hiring an entry-level Claims Representative (IAP) in Rancho Cordova, CA. The role begins with a four-week training program to learn investigation and adjustment techniques, followed by onboarding and mentoring to build a successful claims career.

Strong communication, empathy, and multitasking are valued as you support workers’ compensation claims. Eligible candidates have a high school diploma or GED; a Bachelor's degree is preferred.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree preferred.
• 2 years of customer service experience or equivalent education/experience.

Responsibilities

• Attend and complete designated claims training program.
• Adjust workers’ compensation claims under supervision.
• Process mail, emails and documents per claim status.
• Communicate with injured workers, employers, providers, attorneys and carriers.
• Investigate claims by gathering medical records, reports and statements.
• Determine coverage, compensability and benefits per guidelines.
• Document claim activity and prepare detailed reports.
• Administer indemnity and medical benefits, ensuring compliance.
• Participate in meetings and training sessions.

Skills

Strong Communicators

Empathetic

Multi-Taskers

Accountable

Structured Thinkers

Ambitious

Agile Learners

Team Collaborators

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Sedgwick is hiring an entry-level Claims Representative (IAP) in Rancho Cordova, CA. The role begins with a four-week training program to learn investigation and adjustment techniques, followed by onboarding and mentoring to build a successful claims career.

Strong communication, empathy, and multitasking are valued as you support workers’ compensation claims. Eligible candidates have a high school diploma or GED; a Bachelor's degree is preferred.