Claims Processor for Data Entry

Farmington Displays, Inc.; North Carolina; Remote; USD 60,000 - 80,000; Full time

Job summary

Farmington Displays, Inc. is seeking a motivated Property & Auto Claims Adjuster to join our growing claims team.

The role supports a remote caseload originating in North Carolina, with eligibility for residents of NC, SC or adjacent states working from a dedicated home office. The ideal candidate will have 1-3 years of claims, insurance, or related experience, strong customer service and communication skills, and the ability to manage multiple priorities with exceptional attention to detail in

Qualifications

• 1-3 years of insurance claims, customer service, risk management, or related experience.
• Residence in NC, SC, or adjacent state with remote work from home office.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication abilities.
• Ability to multitask with high attention to detail.
• Proven ability to work independently in a remote setting.
• Strong organizational and time management skills.

Responsibilities

• Manage a remote inventory of property and auto claims through the life of each file.
• Communicate clearly with policyholders, agents, and business partners.
• Maintain organized claim files with timely diary management and documentation.
• Adhere to claims handling best practices and service level expectations.

Skills

Customer service

Communication

Time management

Organization

Remote work

Microsoft Office

Claim management systems

Ethical conduct

Diary management

Tools

Microsoft Office Suite

Web-based claim systems

Job description

Position Summary We are seeking a highly motivated, customer-focused Property & Auto Claims Adjuster to join our growing claims organization. This is an excellent opportunity for an individual with 1-3 years of claims, insurance, customer service, or related professional experience who is looking to advance their career in the property and casualty insurance industry.
The ideal candidate is a driven professional who demonstrates exceptional work ethic, strong organizational skills, and a commitment to delivering outstanding service to policyholders, clients, agents, and business partners. This position requires the ability to independently manage a remote caseload, maintain quality standards, and communicate effectively with all parties throughout the life of a claim.
Mandatory Qualifications
~1-3 years of insurance claims, customer service, risk management, or related professional experience.
~ Residence in North Carolina, South Carolina, or an adjacent state with the ability to work remotely from a dedicated home office environment.
~ Strong customer service and relationship-building skills.
~ Excellent verbal and written communication abilities.
~ Ability to manage multiple priorities while maintaining exceptional attention to detail.
~ Proven ability to work independently and remain productive in a remote work setting.
~ Strong organizational and time management skills.
~ Proficiency with Microsoft Office Suite and web-based claim management systems.
~ Professional demeanor and commitment to ethical business practices.
~ Reliable high-speed internet connection and dedicated workspace.
Desired Competencies
We are looking for an individual who demonstrates:
A customer-first mindset and a passion for delivering exceptional service.
Professionalism and integrity in every interaction.
Outstanding work ethic and dedication to achieving results.
Self-motivation and accountability while managing a remote workload.
Strong analytical and problem-solving skills.
Ability to adapt to changing priorities and business needs.
Commitment to timely, accurate, and fair claim resolution.
A positive attitude and willingness to learn and grow within the organization.
Exceptional file management and documentation skills in a remote environment.
What Success Looks Like
Successful candidates will consistently:
Deliver industry-leading customer service through proactive communication and responsive claim handling.
Efficiently manage a remote inventory of property and auto claims while maintaining accuracy and quality standards.
Meet or exceed productivity, quality, and service expectations.
Communicate clearly, professionally, and effectively with all stakeholders.
Demonstrate ownership, accountability, and sound judgment throughout the claim lifecycle.
Consistently adhere to established claims handling best practices, file management standards, and service level expectations, ensuring all claim activities, contacts, investigations, and follow-up actions are completed within required timeframes.
Maintain organized, well-documented claim files that reflect timely diary management, regulatory compliance, and adherence to company and client-specific handling guidelines.
Contribute positively to team goals and organizational success.
Embrace continuous learning and demonstrate a commitment to professional growth within the claims organization.
Location Requirement: Remote candidates must reside in North Carolina, South Carolina, or a bordering state and be available to work standard business hours within the Eastern Time Zone.