Claims Manager - Liability | GL & Litigation | Jurisdiction: Multi State (Hybrid)

Sedgwick Claims Management Services Ltd; Eden Prairie (MN); On-site; USD 92,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with matching

PTO

Job summary

Sedgwick Claims Management Services Ltd is seeking an experienced operations executive to manage technical and operational functions across assigned office locations, ensuring adherence to company standards and client service requirements.

The role leads staffing, training, and performance development, while monitoring performance metrics and coordinating with sales and client service teams. A bachelor's degree and 8 years in claims management, including supervision, are preferred.

Qualifications

• Eight (8) years claims management experience including two (2) years supervisory experience.
• Baccalaureate degree from an accredited college or university preferred.

Responsibilities

• Oversee operational management for assigned locations/offices.
• Establish policy and procedure to assure compliance with best practices and client requirements.
• Establish business plan with goals and objectives for the partnership and locations.
• Monitor management reports relating to performance and partnership.
• Assist with coordination of sales and client service efforts.

Skills

Leadership

Communication

Analytical skills

Organizational skills

Interpersonal skills

Negotiation

Teamwork

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

**PRIMARY PURPOSE**: To manage the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25-49 colleagues.**ESSENTIAL FUNCTIONS and RESPONSIBILITIES*** Responsible for overall operational management for assigned locations/offices.* Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.* Establishes business plan with goal and objectives for the partnership and assigned locations/offices.* Monitors management reports relating to the partnership/office performance.* Assists with the coordination of sales and client service efforts.**ADDITIONAL FUNCTIONS and RESPONSIBILITIES*** Performs other duties as assigned.* Supports the organization's quality program(s).* Travels as required.**SUPERVISORY RESPONSIBILITIES*** Administers company personnel policies in all areas and follows company staffing standards and training recommendations.* Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.* Provides support, guidance, leadership and motivation to promote maximum performance.**QUALIFICATIONS****Education & Licensing** Baccalaureate degree from an accredited college or university preferred. Licenses as required.**Experience** Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education.**Skills & Knowledge*** Excellent oral and written communication, including presentation skills* PC literate, including Microsoft Office products* Leadership/management/motivational skills* Analytical and interpretive skills* Strong organizational skills* Excellent interpersonal skills* Excellent negotiation skills* Ability to work in a team environment* Ability to meet or exceed Performance Competencies**WORK ENVIRONMENT** When applicable and appropriate, consideration will be given to reasonable accommodations.**Mental:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines**Physical:** Computer keyboarding, travel as required**Auditory/Visual:** Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is (92k-120k). A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. Always accepting applications.