Claims Manager - Casualty Programs

axiscapital; Short Hills (NJ); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

AXIS Capital is seeking a Claims Manager for Casualty Programs to lead our North America Claims team reporting to the Head of North America Programs Claims. The role focuses on building and guiding a team dedicated to Casualty Programs and TPA oversight, with emphasis on New York Labor Law considerations.

The ideal candidate will grow and develop the team, manage claims strategy, and collaborate with internal and external partners to ensure effective settlements and risk management.

Qualifications

• Experience leading casualty claims teams or programs.
• Strong understanding of coverage evaluation and liability assessment.
• Ability to collaborate with internal and external partners.
• Experience with budget management and cost controls.

Responsibilities

• Oversee and directly manage casualty claims, including investigation, analysis, and liability/damage evaluation.
• Provide technical guidance to team, including training and direction for adjusters and TPAs.
• Recruit, hire, and develop talent; implement succession plans.
• Review claims to define loss nature, coverage, and disposition strategy.

Skills

Claim management

Leadership

TPA oversight

Litigation

Vendor management

Data analysis

Policy construction support

Tools

TPA oversight tools

Job description

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We stride to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.

AXIS Capital, Claim Manager - Casualty Programs

About AXIS

This is your opportunity to join AXIS Capital - a leading provider of specialty insurance and global reinsurance. We give people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions. Our strength is grounded in our people and culture, which encourages collaboration, diversity, and entrepreneurialism.

Life at AXIS

• Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model
• Diverse and inclusive environment: We celebrate diversity and strive to create an inclusive environment for all employees
• Career growth opportunities: We are committed to your professional development and offer various opportunities for growth advancement
• Social impact initiatives: We believe in making a difference and support various social and environmental causes

Job Description

AXIS is seeking a Claim Manager - Casualty Programs to join our North America Claims team and will report to the Head of North America Programs Claims. As a direct report to the Head of North America Programs Claims, the candidate should possess the ability to lead a team dedicated to Casualty Programs and TPA Oversight with particular emphasis on New York Labor Law.

The ideal candidate will ultimately grow, lead and develop a team of claims professionals that will be responsible for:

• Oversight and direct management of claims including the investigation, analysis and evaluation of coverage liability and damages, within best practices
• Providing technical advice, training and guidance to direct reports and TPA/Contractor adjusters including strategic direction
• Recruiting, hiring and retaining top talent and develop appropriate succession plans
• Reviewing claims to determine nature of loss, coverage provided, and scope of claim and to guide strategic direction regarding settlement/disposition of claims
• Developing and maintaining relationships with internal and external partners as their lead contact within the claims department for assigned claims and the claims of his/her direct reports.
• Close collaboration with the Specialty Complex Claims team with regard to coverage disputes, including litigation and arbitration matters initiated by Axis issuing companies and when Axis issuing companies are parties to such litigation; Collaborating across disciplines and business units, including: the general counsel team overseeing errors and omissions issues arising from claims handlingEscalating coverage issues and recommending outside coverage counsel assignments for approval where warranted
• Formulating claims and litigation strategies, assigning, directing, and managing outside counselManaging costs, including use of coverage counsel and litigation costs as well as collaborating and working with the Litigation Management and Vendor Management teams ensuring cost management and the development and enhancement of the vendor panels Fostering relationships and communicating extensively with senior executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors (both external and internal)
• Supporting underwriting inquiries and information requests regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments
• Maintaining documentation of key line of business statistics and metrics
• Leading and participating in presentations and discussions with Underwriters and Insureds on large losses and claim trends
• Leading and participating in monthly meetings with Program/TPA partners, claim audits, audit wrap up meetings, and formal result reporting
• Identifying, liability and coverage trends and issues with both individual and portfolio impact and formulating the processes and strategies for handling such claims as well as ensuring accurate and consistent claims management across impacted underwriting segments and lines of business.

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