Claims Manager

Turner Construction Company; New York, Northern (NY, KY); Hybrid; USD 114,000 - 145,000; Full time

Job summary

Turner Construction Company seeks an experienced Claims Manager to support complex construction-related claims across the Eastern Region. This frontline role focuses on NY Labor Law, litigation management, and claim strategy.

You will collaborate with Safety teams, insurers, and project leadership to drive defensible outcomes and effective risk transfer across a diverse portfolio.

Qualifications

• 7+ years of construction claims experience.
• Demonstrated experience managing litigated, high-severity construction claims.
• Strong background in litigation oversight, defense counsel management, and claim strategy development.

Responsibilities

• Manage a portfolio of complex construction-related claims.
• Direct and oversee litigation strategy from inception through resolution.
• Coordinate with carriers, insurers, counsel, and client leadership.
• Serve as a claims liaison between Turner Construction, owners, insurers, and brokers.
• Provide guidance to reduce exposure and improve defensibility on active projects.

Skills

Construction claims

Litigation management

Negotiation

Risk analysis

Cross-functional collaboration

Education

Juris Doctor or equivalent experience

Job description

Position Summary

TSIB isseeking an experienced Claims Manager to support complex construction-relatedclaims for Turner Construction, the largest commercial contractor in the UnitedStates, and other key clients across the Eastern Region.

This is afront-line, hands-on role responsible for managing a diverse portfolio ofconstruction general liability, construction defect, builders’ risk, andproperty damage claims, with a strong emphasis on NY labor law, litigationmanagement, claim strategy, and stakeholder partnership. The role requiressound technical judgment, the ability to influence outcomes across carriers andcounsel, and the credibility to serve as a trusted subject-matter expert toproject leadership and Safety teams.

The ClaimsManager works closely with the Director of Risk Strategy and serves as astrategic claims partner to Turner Risk Management, project teams, Safety, andinsurer partners.

Key Responsibilities

Claims & Litigation Management

Manage a portfolio of complexconstruction-related claims, including:

• Construction generalliability and bodily injury, including NY Labor Law 240/241(6)
• Construction defect
• Builders’ risk and propertydamage
• Multi-jurisdictional andlayered insurance programs (OCIP/CCIP)
• Direct and oversee litigationstrategy from inception through resolution, including early caseassessment, defense counsel selection, discovery coordination, expertstrategy, motion practice, mediation, and trial preparation.
• Evaluate liability, damages,coverage, and contractual risk transfer to develop defensible,outcome-driven resolution strategies.
• Oversee high-severity andcatastrophic claims through litigation, mediation, arbitration, orsettlement.

Carrier, Counsel & Client Coordination

Serve as a primary claimsliaison between Turner Construction, Owner developers, insurers, TPAs, defense counsel, andbrokers.

Advocate with carriers onreserving, coverage positions, settlement authority, and litigationposture.

Partner with the RegionalDirector of Claims on defense and coverage counsel selection, performanceoversight, and escalation strategy.

Participate in mediations,trials, and high-level claim strategy discussions as needed.

Project, Safety & Field Partnership

Act as a claims subject-matterexpert to Turner project teams, project leadership, and Safetyprofessionals.

Support incident response,investigation strategy, and evidence preservation in coordination withfield teams.

Provide practical,litigation-informed guidance to help reduce exposure and improve claimdefensibility on active projects.

Participate in project,Safety, and operations meetings as a claims and litigation resource.

Strategic & Analytical Responsibilities

Analyze claim trends, reserveadequacy, and loss drivers across the Eastern Region portfolio.

Prepare and present claimsummaries, litigation assessments, and loss analyses to TSIB and clientleadership.

Identify opportunities forearly resolution, cost containment, and continuous improvement.

Team Collaboration & Leadership

Serve as a technical resourceand mentor to Claims Analysts and Claims Coordinators.

Collaborate across TSIBClaims, Risk, Safety, Legal, and Operations teams.

Contribute to the developmentand refinement of TSIB’s claims and litigation management best practices.

NY Salary Range: $114,000-145,000 (depending on experience)

Qualifications & Experience

7+ years of constructionclaims experience, gained at a carrier, broker, TPA, owner, or largecontractor.

Demonstrated experiencemanaging litigated, high-severity construction claims.

Strong background inlitigation oversight, defense counsel management, and claim strategydevelopment.

Working knowledge of builders’risk, construction defect, contractual risk transfer, and multi-layerinsurance programs.

Proven negotiation,analytical, and coverage evaluation skills.

Juris Doctor or prior legalexperience welcomed but not required.

Workers Compensation claimexperience welcomed but not required.

Ability to advise and partnerwith project executives, Safety leaders, and senior client stakeholders.

Highly organized, analytical,and capable of managing multiple complex matters simultaneously.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is occasionally required to be mobile, and the employee occasionally travels both short and long distances via a variety of conveyances. The employee may occasionally perform work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office and/or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

Turner is an Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.

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