Claims HMO - Recalculation Examiner 140-1056

CommunityCare, Inc.; Tulsa, Northern (OK, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

CommunityCare, Inc. in Tulsa, OK is seeking a Recalculation Examiner to research and reprocess previously adjudicated claims across all lines of business.

You will apply your knowledge to determine actions to pay, deny, or adjust claims, while meeting accuracy and efficiency targets. This role collaborates with customer service, pricing, provider services, medical management, enrollment, grievance and appeals, and configuration teams.

Qualifications

• High school diploma or equivalent.
• Three years related work experience in claims processing, data entry or medical billing.
• One year of claims processing experience within CommunityCare or another healthcare environment.
• Ability to read and understand claims processing manuals and CPT codes.
• Proficiency in Microsoft applications.
• Strong attention to detail and communication skills.

Responsibilities

• Researches and reprocesses claims with various internal departments.
• Verifies corrected claim submissions and routes changes to processing staff.
• Performs clerical duties related to inquiries and first level appeal letters.
• Responds to first level inquiry appeals received via paper mail.
• Determines overpayments and processes refund paperwork.
• Maintains inventory tracking log and follows up on routed claims.
• Interfaces with departments to resolve adjudication issues.
• Identifies trends or problems in the adjudication process.
• Contributes to a pleasant working environment and adapts to changes.

Skills

Self-motivation

Claims processing knowledge

CPT codes familiarity

Microsoft Office

Attention to detail

Time management

Written and verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Claims HMO - Recalculation Examiner 140-1056

Tulsa, OK, USA

Job Description

Posted Tuesday, September 8, 2026 at 6:00 AM

JOB SUMMARY:

The Recalculation Examiner is responsible for researching and reprocessing claims that were previously adjudicated and need to be reconsidered for all lines of business. The examiner will use their resources, knowledge and decision‑making acumen to determine the appropriate actions to pay, deny or adjust the claim. Examiners are expected to meet performance expectations in accuracy and efficiency.

KEY RESPONSIBILITIES:

• Researches and reprocesses claims. Includes working with various internal departments including customer service, pricing, provider services, medical management, enrollment, grievance and appeals and configuration departments.
• Researches corrected claims received by the processing teams which are submitted by providers. Verifies the validity of the corrected claim submission and make necessary changes. Redirects any claims necessary back to processing staff to finalize.
• Performs clerical duties associated with the processing and completion of inquiries including first level appeal letters to the provider, requests for the loading of information for providers, members or authorizations.
• Researches and responds to first level inquiry appeals received via paper mail.
• Determines amounts of overpayments and completes necessary paperwork to request refunds.
• Maintain inventory tracking log, performs regular follow‑up of claims routed to other areas.
• Interfaces with various departments to reach a resolution on claim corrections, research/re‑adjudication projects and potential system issues.
• Identify and communicate trends or problems identified during adjudication process.
• Accurately resolves most unique problems or situations without supervisor involvement.
• Contribute to the creation of a pleasant working environment with peers and other departments.
• Consistently learn and adapt to changes related to claims processing, benefits, limits and regulations.
• Perform other duties as assigned.

QUALIFICATIONS:

• Self‑motivated and able to work with minimal direction.
• Ability to read and understand claims processing manuals, medical terminology, CPT codes and perform claims processing procedures.
• Knowledge of claims processing manuals and health benefit booklets.
• Knowledge in the contracted managed care plan terms and rates for multiple lines of business.
• Successful completion of Health Care Sanctions background check.
• Proficient in Microsoft applications.
• Ability to perform basic mathematical calculations.
• Demonstrated learning agility.
• Knowledge of Network Authorization requirements.
• Highly attentive to detail.
• Possess strong oral and written communication skills.
• Ability to organize time effectively and set priorities to meet deadlines.

EDUCATION/EXPERIENCE:

• High school diploma or equivalent required.
• Three years related work experience in claims processing, data entry or medical billing. One year of claims processing experience within CommunityCare or another healthcare environment is required.

CommunityCare is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin