Claims Examiner - Property

Sedgwick; Austin (TX); Remote; USD 65,000 - 90,000; Full time

Job summary

Sedgwick is seeking a Senior Claims Examiner to analyze and process complex personal and commercial line property claims from Austin, TX. This remote-friendly role emphasizes accurate estimates, documentation, and collaboration with vendors and clients.

You will leverage knowledge of construction basics, property policies, and estimating software to drive timely resolutions and support the company's quality programs. Sedgwick values work-life balance and career growth.

Qualifications

• Five years of claims management experience.
• Knowledge of personal and commercial property policies, coverages, and laws.
• Proficient with property estimating software.
• Strong written and spoken communication.
• Excellent organizational and interpersonal skills.

Responsibilities

• Processes complex commercial and personal line property claims.
• Coordinates vendor management, including independent adjusters.
• Reports large claims to excess carriers.
• Develops action plans to meet deadlines.
• Identifies and pursues subrogation opportunities.
• Communicates claim actions with insured, client, and broker.

Skills

Claims management

Communication skills

Teamwork

Negotiation

Organizational skills

Education

Bachelor's degree

Tools

Property estimating software

Microsoft Office

Job description

Telecommuter LA

Telecommuter FL

Telecommuter TX

Full time

R80011

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE

To analyze and process complex or technically difficult personal and commercial line property claims by scoping damages and completing an estimate or by obtaining a contractor's estimate for review.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Processes complex commercial and personal line property claims and ensures claim files are properly documented and coded correctly.
• Responsible for litigation process on litigated claims.
• Coordinates vendor management, including the use of independent adjusters to assist the investigation of claims.
• Reports large claims to excess carrier(s),
• Develops and maintains action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution.
• Identifies and pursues subrogation opportunities; secures and disposes of salvage.
• Communicates claim action/processing with insured, client, and agent or broker when appropriate.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree from an accredited college or university preferred. Professional certification as applicable to line of business preferred. Licenses as required.

Experience

Five (5) years of claims management experience or equivalent combination of education and experience required to include knowledge of construction basics, property estimating software experience and in-depth knowledge of personal and commercial lines property policies, coverages, principles, and laws.

Skills & Knowledge

• In-depth knowledge of personal and commercial line property policies, coverages, principles, and laws
• Knowledge of construction basics and property estimating software
• Knowledge of appropriate application of deductibles and sub-limits
• Strong oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Strong organizational skills
• Strong interpersonal skills
• Good negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical : Computer keyboarding, travel as required

Auditory/Visual : Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com