Claims Examiner, Casualty, General Liability

Arch Insurance Group Inc.; O’Fallon (MO); Hybrid; USD 105,000 - 120,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

Prescription drug coverage

401k with matching

PTO 20 days

Paid holidays (12)

Volunteer Time Off

Life and AD&D

Short/Long-Term Disability

Paid Parental Leave

Student Loan Assistance

Tuition Reimbursement

Backup Child and Elder Care

Job summary

Arch Insurance Group Inc. is seeking a Claims Examiner, Casualty for the Middle Market Casualty Team to actively manage commercial claims across the United States.

The role focuses on coverage analysis, strategy development, and timely resolution of medium-severity claims, with travel as needed. The candidate should have 3–5 years of Casualty experience, strong communication and negotiation abilities, and be licensed as an adjuster in applicable states.

Qualifications

• 3–5 years of casualty claims experience with a primary or excess carrier.
• Strong written and verbal communication and negotiation skills.
• Excellent time management and organizational abilities.
• Experience with Excel, PowerPoint and Word.
• Hybrid role: 3 days in office.
• Willingness to travel up to 10%.

Responsibilities

• Identify and assess coverage issues and draft coverage position letters.
• Develop and implement strategy for coverage issues.
• Develop and implement timely resolution strategies to mitigate indemnity and expense exposures.
• Maintain contact with claims staff, underwriters, defense counsel, program manager and broker.
• Investigate claims and review insureds' materials and pleadings.
• Identify applicable statutes, rules and case law per jurisdiction.
• Review litigation materials including depositions and expert reports.
• Analyze risk transfer and indemnity issues; direct counsel as needed.
• Analyze coverage, liability and damages for reserves; present evaluations to senior management.
• Travel within the United States for mediations, trials and relevant proceedings.
• Negotiate resolution of claims; select and utilize structure brokers.
• Maintain a diary of all claims and respond to inquiries promptly.

Skills

Communication skills

Time management

Team player

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Negotiation

Travel readiness

Attention to detail

Education

Bachelor's degree

Active adjuster licensing in all applicable states

Tools

Microsoft Excel

PowerPoint

Word

Job description

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility.

Job Description

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the Middle Market Casualty Team as a Claims Examiner, Casualty. In this role, the responsibilities include actively managing commercial claims for medium severity, general liability, as well as the associated excess and umbrella policies, in jurisdictions throughout the United States.

Responsibilities

• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
• Maintain contact with any/all associated claims carrier(s)' claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
• Investigate claims and review the insureds' materials, pleadings, and other relevant documents
• Identify and review each jurisdiction's applicable statutes, rules, and case law
• Review litigation materials including depositions and expert's reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Experience & Required Skills

• Three to five (3-5) years of working experience with a primary and or excess carrier supporting commercial accounts for Casualty claims; with Casualty and Construction a plus
• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Demonstrated ability to take part in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Hybrid role 3 days a week in office
• Willing and able to travel 10%

Education

• Bachelor's degree required.
• Proper & active adjuster licensing in all applicable states

For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.

$105,000 - $120,000/year

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.

14400 Arch Insurance Group Inc.