Claims Examiner, Auto | Bodily Injury

Sedgwick; Charlotte (NC); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Work-life balance

Caring culture

Job summary

Sedgwick is seeking an experienced claims analyst to handle complex auto and general liability claims. You will determine benefits due, manage litigation, and negotiate settlements while maintaining client service standards.

The role emphasizes high exposure claims, subrogation oversight, and timely file documentation, with telecommuter options across multiple states. Strong communication and team collaboration are required.

Qualifications

• Five years of claims management experience or equivalent, with auto/general liability knowledge.
• Knowledge of personal and commercial auto policies, coverage principles, and laws.
• State adjusting licenses as required for the position.

Responsibilities

• Analyzes and processes complex general liability claims to determine exposure and resolve with action plans.
• Assesses liability and resolves claims within evaluation and authority.
• Negotiates settlements and manages reserves and payouts.
• Handles state filings within statutory limits and coordinates litigation when needed.
• Coordinates vendor referrals and uses cost containment strategies to reduce client costs.

Skills

Communication skills

Teamwork

Microsoft Office

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Telecommuter FL

Telecommuter NC

Telecommuter GA

Telecommuter WI

Full time

R75110

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

PRIMARY PURPOSE OF THE ROLE:

To analyze complex or technically difficult auto and general liability claims to determine benefits due; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Analyzes and processes complex or technically difficult general liability claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.


• Assesses liability and resolves claims within evaluation.


• Negotiates settlement of claims within designated authority.


• Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.


• Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles clams within designated authority level.


• Prepares necessary state fillings within statutory limits.


• Manages the litigation process; ensures timely and cost effective claims resolution.


• Coordinates vendor referrals for additional investigation and/or litigation management.


• Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims for our clients.


• Manages claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets.


• Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner.


• Communicates claim activity and processing with the claimant and the client; maintains professional client relationships.


• Ensures claim files are properly documented and claims coding is correct.


• Refers cases as appropriate to supervisor and management.


• Performs other duties as assigned.


• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing: Five (5) years of claims management experience or equivalent combination of education and experience required to include in-depth knowledge of personal and commercial line auto policies, coverage’s, principles, and laws.

• Bachelor's degree from an accredited college or university preferred.


• Professional certification as applicable to line of business preferred.


• Skills: strong oral and written communication, including presentation skills, PC literate including Microsoft Office products, and ability to work in a team environment.


• Secure and maintain the State adjusting licenses as required for the position.

Work environment requirements include –

Physical: Computer keyboarding

Auditory/visual: Hearing, vision and talking

Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com