Claims Coordinator

Jobtailor; Colorado; On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor is seeking a detail-oriented Claims Billing Specialist to support our billing operations for damage claims across company facilities. You will investigate claims, gather documentation, and prepare invoices while ensuring accuracy and confidentiality.

You will collaborate with contractors, local authorities, and internal teams to obtain accident documentation, enter data in CRS, SAP, and Business Objects, and manage payment terms and billing inquiries.

Qualifications

• High school diploma is required.
• Post-secondary education in business, technical fields, or utility experience is beneficial.
• Attention to detail and confidentiality required.
• Experience with CRS, SAP, Business Objects, and Utilisphere.
• Ability to investigate damage claims and maintain supporting documents.
• Ability to prepare, edit, and format invoices and correspondence.
• Ability to negotiate payment options and billing terms.
• Ability to accurately enter claim, invoice, customer, and payment information.

Responsibilities

• Manage the claims billing process by investigating damage claims.
• Gather and maintain supporting documents, files, and reports for billing.
• Provide claims handling support and training to business units.
• Work with contractors, police, fire departments, and employees to obtain documentation.
• Respond to inquiries and manage correspondence regarding damage claims.
• Prepare invoices and complete billing breakdowns.
• Deliver billing information to responsible parties.
• Negotiate payment options and billing terms with contractors or customers.
• Coordinate claim entry, invoice billing, and final payment information.
• Enter claims and finalize claim status using CRS, SAP, and Business Objects.
• Collect and review relevant damage claim documents.
• Address billing issues and educate responsible parties on payments.
• Process payments according to department standards and timelines.
• Review unpaid claims for reversals or escalation to collections.
• Monitor bad debt reports and write off bad debt as needed.

Skills

Attention to detail

Negotiation skills

Communication

Education

High school diploma

Post-secondary education in business/technical utilities

Tools

Utilisphere

SAP

Business Objects

CRS

Job description

• Manage the claims billing process by investigating damage claims.
• Gather and maintain supporting documents, files, and written reports for billing damage to company-owned facilities.
• Provide claims handling support and training to business units.
• Work with contractors, third parties, local police and/or fire departments, and company employees to obtain accident documentation.
• Respond to inquiries and manage incoming correspondence regarding company damage claims.
• Prepare invoices and complete billing breakdowns.
• Deliver billing information to responsible parties.
• Negotiate payment options and billing terms with contractors or customers.
• Coordinate claim entry, invoice billing, customer information, and final payment information.
• Use Utilisphere, SAP, Business Objects, and CRS to enter claims and finalize claim status.
• Collect and review relevant damage claim documents.
• Address billing issues, secure payments, and educate responsible parties when appropriate.
• Process payments according to department standards and timelines.
• Review unpaid claims for reversals or escalation to collections.
• Monitor bad debt reports, write off bad debt, and accurately enter payments received.

Requirements

• High school diploma.
• Post high school education with emphasis on business-related skills and/or technical, electric or gas utility experience beneficial.
• Attention to detail and ability to maintain confidentiality required.
• Experience with CRS, SAP, Business Objects, and Utilisphere.
• Ability to investigate damage claims and maintain supporting documents, files, and written reports.
• Ability to prepare, edit, and format memos, reports, invoices, and correspondence.
• Ability to negotiate payment options and billing terms.
• Ability to accurately enter claim, invoice, customer, and payment information.

Core Competencies

Demonstrates expertise in managing the claims billing process, including investigating damage claims, preparing invoices, and negotiating payment options. Proficient in utilizing tools such as CRS, SAP, Business Objects, and Utilisphere to ensure accurate claim processing and documentation.

Highest-signal resume keywords

• Claims Billing Management
• Invoice Preparation
• Negotiation Skills
• Attention to Detail
• Experience with CRS, SAP, Business Objects, and Utilisphere

Hard Skills

• Claims Investigation
• Document Management
• Invoice Billing
• Payment Processing
• Claims Entry

Soft Skills

• Confidentiality
• Communication

Industry Keywords

• Damage Claims
• Billing Terms
• Accident Documentation
• Bad Debt Monitoring

Tools & Technologies

• Utilisphere
• SAP
• Business Objects
• CRS