Claims Auditor

Crawford & Company in; Muncie (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading insurance firm in Muncie is seeking a Claims Auditor who will conduct thorough reviews of client claims to identify recovery potentials. The ideal candidate should have strong analytical skills, be detail-oriented, and able to work independently. Effective communication with clients is essential. This position may require travel and training in Bloomington, IN.

Qualifications

• Strong analytical skills and attention to detail are essential.
• Ability to perform work with little or no supervision is necessary.
• Must communicate with clients in a clear and professional manner.

Responsibilities

• Conduct open- and closed-file reviews of clients' records.
• Evaluate liability or coverage decisions for possible subrogation.
• Document and update claims accurately in the company database.

Skills

Strong analytical skills

Attention to detail

Proficient use of MS Office applications

Effective communication skills

Education

Four-year degree from an accredited institution

Job description

Claims Auditor (Finance)

Auditors conduct open- and closed-file reviews of clients' records in order to identify claims with recovery potential. Pertinent information from identified claims is electronically recorded by Auditors for data entry. Auditors conduct reviews in office and on-site at clients' locations. This position works under the direct supervision of the Intake Manager.

Requirements:

• Four-year degree from an accredited institution is preferred, but not required.
• Strong analytical skills.
• Attention to detail.
• Ability to perform work with little or no supervision.
• Ability to communicate clearly, with proper grammar, both verbally and in writing.
• Proficient use of MS Office applications and PDF documents.
• Must have the ability to deal with demanding customers in a tactful, professional manner.
• Applicants applying for the Muncie Auditor position must be able and willing to participate in two weeks of training in Bloomington, IN office and subsequent follow-up training, as needed.
• Has regular predictable attendance.
• Maintains confidential information.
• Able to travel for occasional one - two-week periods.
• Willing to work the necessary hours to complete projects.

Responsibilities:

• Completes initial review of the claim file considering state of loss, negligence law, statute of limitations, and subrogatable coverages.
• Evaluates any liability or coverage decisions by the client or adverse company for possible subrogation.
• Assesses whether the client has opened and exhausted all sources of recovery for possible subrogation.
• Documents and updates the claim accurately and completely with all pertinent claim information and enters claim information into company database.
• Maintains status reports for tracking trends and patterns in productivity.
• Performs other duties as assigned.