Claims Associate - Liability (Phoenix, AZ - Hybrid)

Sedgwick Claims Management Services Ltd; Phoenix (AZ); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Referral incentives

Career growth opportunities

Benefits: medical, dental, vision, 401

Flexible schedule

Job summary

Sedgwick Claims Management Services Ltd is hiring a Claims Associate - Liability in Phoenix, AZ. This hybrid role analyzes lower-level liability claims, adjudicates benefits, and supports complex cases while coordinating with claimants and clients.

You will participate in the claims process from preliminary investigation to settlement, with a focus on accuracy and timely resolutions. The ideal candidate has at least one year of general office experience, a high school diploma or GED, and a

Qualifications

• High School Diploma or GED required.
• One year of general office experience or equivalent combination of education and experience required.
• Claims industry experience preferred.

Responsibilities

• Analyze reported lower-level liability claims to determine benefits due and adjudicate within standards.
• Handle lower-level liability claims under close supervision and support larger claims when necessary.
• Negotiate settlements within designated authority and communicate activity to claimants and clients.
• Report claims to the excess carrier and respond to directions in a timely manner.

Education

High School Diploma or GED

Job description

Claims Associate - Liability (Phoenix, AZ - Hybrid)

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands? Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations. Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service.

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

PRIMARY PURPOSE OF THE ROLE: To analyze reported lower-level level general and bodily injury liability claims to determine benefits due; and to ensure ongoing adjudication of claims within company standards and industry best practices.

OFFICE LOCATION: This position follows a hybrid work arrangement, with 2 days in the office and 3 days working from home each week. ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim.
• Handles lower-level liability and/or physical damage claims under close supervision.
• Supports other claims representatives, examiners and leads with larger or more complex claims as necessary.
• Negotiating settlement of claims within designated authority.
• Communicating claim activity and processing with the claimant and the client.
• Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.

QUALIFICATIONS Education & Licensing: High School Diploma or GED required. Experience: One (1) year of general office experience or equivalent combination of education and experience required. Claims industry experience preferred. Licensing / Jurisdiction Knowledge: TAKING CARE OF YOU

WORK ENVIRONMENT REQUIREMENTS INCLUDE When applicable and appropriate, consideration will be given to reasonable accommodations. Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking

• Referral incentive program.
• Career development and promotional growth opportunities.
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.
• Flexible work schedule.

#claimsexaminer #claims #hybrid #LI-REMOTE Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com