Claims Adjuster Trainee, Hawaii

RippleMatch Inc.; Honolulu (HI); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision coverage

Paid time off

Career development programs

Job summary

RippleMatch Inc. is looking for a Claims Adjuster Trainee in Honolulu, Hawaii. This role offers you the chance to develop your skills in helping customers recover from accidents. You'll engage with clients over the phone and learn to manage claims from start to finish.

The position is hybrid, allowing for flexible work between the office and home. Comprehensive insurance training and ongoing support will help you develop strong relationships with customers and improve your career progression.

Benefits include a 401(k) match, medical insurance, and career development opportunities.

Qualifications

• Three years of relevant work experience or a Bachelor's degree.
• Two years of relevant work experience and an associate degree are also acceptable.
• Strong communication and analytical skills.

Responsibilities

• Determine coverage and liability for claims.
• Interview customers, claimants, and witnesses.
• Negotiate with customers and resolve claims.

Skills

Communication skills

Negotiation skills

Analytical thinking

Education

Bachelor’s degree or equivalent experience

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

Claims Adjuster Trainee- Hawaii

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.

Duties & Responsibilities (upon completion of training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims

Must-have qualifications

• Three years of relevant work experience OR
• Bachelor’s degree OR
• Two years relevant work experience and an associate degree

Additional Information

• Schedule: During Training: Monday – Friday, 8:30 am – 5:30 pm. At week four, hours shift to 8:00 am – 5:00 pm. After Onboarding: Monday - Friday, 8am to 5pm with rotating shift 9am to 6pm Hours may vary slightly depending on location.
• Location: roles may be available for any of the locations listed on the application

Compensation

• Once you complete training and pass any necessary testing requirements, your salary can be between the range listed in this posting (commensurate to experience), however, during training, you’ll be paid hourly based on your annual salary.
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

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