Claims Adjuster Trainee

Progressive Insurance; North Dakota; Hybride; USD 54 000 - 58 000; Plein temps

Avantages offerts par ce poste

401(k) match

Medical/Dental/Vision

Wellness programs

Health Savings Account

Paid time off

Disability insurance

Parental leave

Diversity & Inclusion

Tuition assistance

Résumé du poste

Progressive Insurance is hiring a claims adjuster trainee in Fargo, ND. You will learn to evaluate coverage and liability, interview claimants and witnesses, coordinate vehicle repairs, and negotiate with customers and carriers within a structured training program.

The role is hybrid: in-office two days per week with flexible remote days, with a 12-month training period and ongoing coaching from leaders. Salary during training is hourly, followed by an annual salary of $54,000–$57,500 plus

Qualifications

• Bachelor’s degree or associates degree with work experience as an alternative.
• Three years of work experience, or two years with an associate degree.
• Must reside in or near Fargo, ND.

Responsabilités

• Determine coverage and liability for claims.
• Interview customers, claimants, and witnesses.
• Partner with appraisers/estimators to manage vehicle repairs.
• Negotiate with customers and other insurers to resolve claims.
• Manage claims through the lifecycle from intake to resolution.

Connaissances

Customer interview

Negotiation

Communication

Formation

Bachelor’s degree

Associate degree

Description du poste

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.
As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
Candidates must reside in or near Fargo, ND.

Duties & Responsibilities (upon Completion Of Training)

• Determine coverage
• Determine liability (who’s at fault for the damages)
• Interview customers, claimants, and witnesses
• Partner with appraisers/estimators to manage vehicle repairs
• Negotiate with customers and other insurance carriers and resolve claims
  

Must-have Qualifications

• Three years of work experience OR
• Bachelor’s degree OR
• Two years work experience and an associate degree
  

Schedule: During training, Monday - Friday, 8:30am - 5:30pm; after training, you'll work Monday - Friday, 8:00am - 5:00pm, 8:30am - 5:30pm, or 9:00am - 6:00pm
Location: 4650 38th Ave S, Ste 160, Fargo, ND 58104
Compensation

• Once you complete training (which includes passing any necessary testing requirements), your salary will be $54,000 - $57,500/year, however, during training, you will be paid an hourly rate based on your annual salary
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
  

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance
  

Energage recognizes Progressive as a 2026 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.