Claims Adjuster Trainee

Berkshire Hathaway Homestate Companies; Sacramento (CA); On-site; USD 32,784 - 46,692; Full time

Benefits offered by this job

Full Training Program

Growth opportunities

Work‑Life Balance

Modern office in East Sacramento

Job summary

Berkshire Hathaway Homestate Companies in California is seeking a Claims Adjuster Trainee for a comprehensive training program. You will manage a caseload from inception to resolution, starting with classroom training and progressing to real-world responsibilities, including investigations, reserves, planning, and regulatory compliance.

The role emphasizes strong communication, Spanish language potential, and collaboration with internal teams to deliver accurate, timely benefits and resolutions

Qualifications

• Requires a high school diploma or equivalent; Bachelor's degree preferred.
• Spanish fluency is a plus and helpful for dealing with diverse claims.
• Strong communication and interpersonal skills are essential for client relations.
• Ability to manage multiple tasks in a fast-paced environment and meet deadlines.
• Familiarity with Microsoft Office/365 and proprietary software is required.

Responsibilities

• Complete classroom training on workers’ compensation claims handling and related terminology.
• Conduct initial investigation of claims to determine coverage and compensability.
• Calculate reserves and update action plans for claim resolution.
• Escalate issues to supervisors when necessary and ensure regulatory requirements are met.
• Verify and issue benefits to injured workers in compliance with law.
• Collaborate with internal partners and external stakeholders to manage claims.

Skills

Spanish language

Communication

Interpersonal skills

Multitasking

Education

High School Diploma

Bachelor's degree (preferred)

Tools

Microsoft Office 365

Proprietary software

Job description

WHAT WE’RE LOOKING FOR

Are you searching for a unique opportunity that offers exceptional training and career growth with a dynamic and growing organization? Are you a Spanish speaker looking to apply those skills in a professional environment? Berkshire Hathaway Homestate Companies is searching for bright individuals looking to begin a challenging, yet rewarding career path as a Workers’ Compensation Claims Adjuster.

Upon successful completion of the Claims Training program, the Claims Adjuster Trainee will be responsible for management of a caseload of workers compensation claims from inception to resolution. Responsibilities include initial investigation and analysis, strategic planning, management of medical care and legal process, and client relations. This individual will continue to build on claims knowledge and claims will increase in number and complexity.

ESSENTIAL RESPONSIBILITIES

• Successfully completes classroom training introducing workers compensation claims handling strategies, medical terminology, statutory requirements, and investigative skills.
• Conducts initial investigation of reported claims to determine coverage, compensability, severity, and gather all other relevant information via three-point contact telephone calls.
• Calculates appropriate reserves for each claim and ensures that reserves are adjusted as needed per authority guidelines.
• Develops and updates a Plan of Action for the successful resolution of each claim.
• Makes prompt, sound decisions on issues that arise based on the best information available, ensuring that work is performed in accordance with company guidelines and applicable statutory requirements. Timely escalates issues/red flags to Supervisor.
• Ensures benefits due injured worker are calculated and issued appropriately in accordance with legal requirements including the issuance of appropriate notices and filings.
• Fosters a positive and close working relationship with internal and external partners, including Call Center, Medical Management, Special Investigations, and Indemnity Adjusting Staff.

REQUIRED QUALIFICATIONS

• Minimum of High School Diploma or equivalent certificate required; Bachelor’s degree from four‑year college or university is preferred.
• Ability to communicate effectively verbally and in writing; Spanish Fluency ability a plus.
• Solid interpersonal and customer service skills.
• Ability to manage and prioritize multiple assignments in a fast‑paced environment.
• Strong organization skills to ensure tasks are completed within hard deadlines.
• Knowledge of Microsoft Office/365 suite of applications and ability to master proprietary and vendor software.

WHAT WE OFFER

• Full Training Program
• Growth and advancement opportunities
• Work‑Life Balance
• Manageable Caseloads
• Modernized Historical Setting in East Sacramento
• Free Lot Parking

BENEFITS

• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program

In accordance with the California Equal Pay Act, the starting hourly wage for this job is $28.8462. This hourly wage is what the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law. The pay scale applies only to this position and only if it is filled in California. The pay scale may be different for other positions or in other locations.

ABOUT US

With more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast. Relationships are the cornerstone of our culture, and we believe in doing the right thing. That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success. Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.

At BHHC we embrace diversity and foster an environment where our people can be their authentic selves. Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value. We’ve created an approachable and collaborative atmosphere. Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work. Together, we raise the bar by being curious, remaining customer‑focused, and operating with integrity.