Claims Adjuster Senior - Injury - Honolulu, HI

VetJobs; Honolulu (HI); Hybrid; USD 74,000 - 95,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental & vision

Wellness programs

Paid time off

Parental & family leave

Career development

Job summary

Progressive in Honolulu, HI is seeking a senior claims specialist to investigate complex injury claims, determine coverage and liability, and assess the total value of the claim. You will work with police officers, medical professionals, claimants, and other involved parties to reach equitable resolutions.

The role is hybrid, requiring about four days per month in the office for meetings and training; accommodations for additional in-office work are available if preferred.

Qualifications

• Five years of relevant work experience with two years in claims handling OR
• Two years in claims handling and a bachelor’s degree OR
• Four years of relevant work experience with two years in claims handling and an associate degree

Responsibilities

• Investigate complex and high-risk injury claims.
• Consult with police officers, medical professionals, claimants and others involved in the accident.
• Determine coverage, liability and the total value of the claim.

Skills

Rapport building

Negotiation

Customer service

Organization

Problem solving

Coverage analysis

Discovery tools

Auto injury claims

Education

High School/GED

Tools

Discovery tools

Job description

Job Description

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun.

As a senior claims specialist on our team, you’ll play a critical role in our ability to successfully and efficiently resolve injury claims. Investigating complex and high-risk claims – which may be attorney represented or have additional litigation features – you’ll consult with police officers, medical professionals, claimants and others involved in the accident. The information gathered will then be used while determining coverage, liability and the total value of the claim.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Candidates must be within 40 miles of the Anchorage, AK or Honolulu, HI office.

Auto req ID

485373BR

Minimum Education Required

High School/GED

Additional Qualifications / Responsibilities

• Minimum qualifications
• Five years of relevant work experience with two years in claims handling OR
• Two years in claims handling and a bachelor’s degree OR
• Four years of relevant work experience with two years in claims handling and an associate degree

Preferred Skills

• Ability to quickly build rapport and successfully effect settlements
• Strong negotiation and customer service skills
• Excellent organization and problem-solving skills along with ability to multi-task and prioritize
• Demonstrated proficiency analyzing coverage and liability
• Ability to direct the use of discovery tools such as interrogatories, depositions and production of document
• Two years Auto Injury Claims handling experience

Compensation

• Based on location and level of experience
• Anchorage, AK: $80,000 - $105,000/year
• Honolulu, HI: $74,000 - $95,000/year
• Gainshare annual cash incentive payment up to 24% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

City*

Honolulu

State*

Hawaii

Job Category

Claims

Job Code

Ins Insurance

Affiliate Sponsor

Progressive