Claim Representative II - REMOTE

Ryder System, Inc.; Helena (MT); Remote; USD 65,000 - 75,000; Full time

Job summary

Ryder System, Inc. seeks an experienced Liability Claim Representative II to handle property damage and bodily injury claims within a risk management framework.

The role requires coordinating with field teams, carriers, and legal counsel to resolve exposures and settlements. Ideal candidates will have 2+ years in casualty claims, a solid grasp of coverage and contracts, and strong negotiation skills to support Ryder's liability program.

Qualifications

• Two (2) years or more experience in casualty claims.
• Licenses are a plus.

Responsibilities

• Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes.
• Interacts with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants
• Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction
• Assists Claim Manager in the identification of exposures and recommends solutions
• Manages indemnity and expense costs properly
• Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds
• Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program
• Updates field operations personnel on claim status when requested
• Supervises outside vendors and experts retained to assist in the investigation
• Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments

Skills

Liability claims handling

Negotiation

Interpersonal communication

Legal/courts familiarity

Customer focus

Education

Bachelor's degree

Job description

Job Description

Job Description Summary

Experienced with handling Auto Liability claims to include Property damage Bodily Injury claims. Familiar with coverage / contracts. Customer focused and self-motivated. Experience with Commercial Auto claims is a plus.

SUMMARY

The Liability Claim Representative II handles property damage claims and low to mid-range bodily injury claims.

ESSENTIAL FUNCTIONS

• Investigates and adjusts claims, as well as directs independent adjusters, experts, and other vendors in the claim handling processes

• Interacts, on an on-going basis, with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants

• Manages litigation to ensure claims are handled appropriately, according to the applicable jurisdiction

• Assists Claim Manager in the identification of exposures and recommends solutions

• Manages indemnity and expense costs properly

• Interacts with primary and excess insurance carriers, and re-insurers on files meeting reporting thresholds

• Alerts Claim Manager to changes and proposed changes in laws that could impact Ryder's liability program

• Updates field operations personnel on claim status when requested

• Supervises outside vendors and experts retained to assist in the investigation

• Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments

ADDITIONAL RESPONSIBILITIES

Performs other duties as assigned

EDUCATION

Preferred Bachelor's degree and/or a minimum of two (2) years’ experience in casualty claims

EXPERIENCE

Two (2) years or more experience in casualty claims

• Licenses are a plus *

SKILLS

• Demonstrated ability to handle and resolve low-to-mid range liability exposures

• Requires strong claim technical skills

• Strong commitment to the principles of customer focus

• Effective interpersonal skills and ability to communicate clearly in verbal and written communications

• Strong negotiation skills and ability to deal effectively with insurers

KNOWLEDGE

• Understanding of relevant laws and regulations governing liability claims in the U.S.; beginner level.

• Understanding of insurance coverage; beginner level.

• Comprehensive understanding of relevant laws and regulations; beginner level.

• Will need to obtain specific licenses if needed

TRAVEL

1-10%

Job Category: Risk Management

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$65,000.00

Maximum Pay Range

$75,000.00

Benefits Information

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .